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WorksheetsMotivating employees
Total questions: 60
Worksheet time: 51mins
1. Motivation is ________________________
A component of ability, personal traits and desire
An individual’s intensity, direction and persistence
An effort toward creating goals
An constant intensity
Which needs were considered higher-order needs?
Physiological and safety
Social, esteem, and self-actualization
Safety, physiological, esteem and social
Esteem, and self-actualization
Which is the need that has been researched the most?
Need for achievement
Need for power
Need for affiliation
Employees will always try harder if they have the opportunity to participate in the setting of goals.
TRUE
FALSE
Which of the following best describes Abraham Maslow's Hierarchy of Needs theory of workplace motivation?
When an employee has satisfied a need associated with a level, he/ she can still return and be motivated by the need of that lower level again.
The complex needs are fulfilled at the lower level and the very basic needs are fulfilled at the upper level.
There are five levels of needs that influence employee motivation and by extension, their performance on the job. Needs ranked from basic to complex.
There are four levels of needs that influence employee motivation and by extension, their performance on the job. Needs ranked from basic to complex.
1. Which of these answers best demonstrate positive employee motivation and reward?
Disciplinary action - as a first response.
Ignoring good behavior.
Showing appreciation for good performance.
Rewarding an employee whether or not they perform well on the job.
A company’s main goal is to be successful and thus profitable. What is the relationship between motivation, rewards, productivity and profitability?
No relationship.
Rewards boosts motivation, which will increase productivity and hence profitability.
Although rewards may boost motivation it is not related to the business’ profitability.
Motivation and rewards boosts productivity but not profitability
What could happen in terms of productivity, if employees are not motivated or rewarded?
The company will be successful.
The company’s clientele will significantly increase.
Staff will lack interest in their work and there will be a visible decrease in morale.
Nothing would happen.
Would the reward of an amazon gift card motivate you to perform at your best on this quiz?
Yes
No
Employee recognition is an example of a reward strategy that can be employed by managers. This strategy is geared towards rewarding employees by showing them appreciation for a job well done, this can take the form of :
Public recognition
Private recognition
Monetary rewards
Promotions
All of the answers are correct
How can managers and by extension institutions benefit from motivating employees with suitable reward strategies?
Increased employee engagement
Reduced labour turnover
Improved job performance
All of the answers are correct
What impact does motivating and rewarding employees have on employee productivity?
Positive: Increase in job satisfaction and in turn productivity
Positive: Motivation and rewards triggers communication.
Negative: Motivation and rewards do not facilitate employee engagement.
Negative: Encourage poor work attitudes and boost negative competition.
Which of the following explain job rotation?
This can improve task efficiency by reducing the number of tasks performed by workers.
This involves moving employees from one job to another to provide them with variety and stimulation.
A job design that combines a series of tasks into one new, broader job to give employees variety and challenge.
incorporates high-level motivators into the work including job responsibility, recognition, and opportunities for growth, learning, and achievement.
Which of the following explain job enlargement?
This can improve task efficiency by reducing the number of tasks performed by workers.
This involves moving employees from one job to another to provide them with variety and stimulation.
A job design that combines a series of tasks into one new, broader job to give employees variety and challenge.
incorporates high-level motivators into the work including job responsibility, recognition, and opportunities for growth, learning, and achievement.
Which of the following explain job enrichment?
This can improve task efficiency by reducing the number of tasks performed by workers.
This involves moving employees from one job to another to provide them with variety and stimulation.
A job design that combines a series of tasks into one new, broader job to give employees variety and challenge.
incorporates high-level motivators into the work including job responsibility, recognition, and opportunities for growth, learning, and achievement.
Feedback allows an employee gain necessary information on how to improve their future performance.
True
False
Maslow Hierarchy of Need identifies five (5) distinct levels of an individual’s needs as listed below, EXCEPT:
Satisfaction
Physiological
Safety
Social
__________ is a need for self-fulfilment, and to develop and use abilities to the fullest and most creative extent.
Esteem
Self-Actualization
Social
Physical
_______ informs the employee whether his/her performance is improving, remaining constant, or slacking.
Job reference
Job respond
Job performance
Job feedback
A motivated employee is one that:
Is paid a high salary
Wants to perform as well as possible at work
Is never absent from work
Is given a discount on any business purchases
Business Y has provided the following information about four of its members of staff.
Output Hours worked
Employee A 800 8
Employee B 684 6
Employee C 528 4
Employee D 432 3
Which employee if the most productive?
Employee A
Employee B
Employee C
Employee D
A benefit to a business of having a highly productive workforce is that:
Total output will always increase
Demand will increase
Unit costs will fall
More staff can be employed
A benefit of having a high staff retention rate in a business is:
A large number of new employees need to be employed by the firm
Costs of recruitment and selection will fall
The business will undertake large amounts of induction training
Lots of new skills and experience will be brought into the workplace
Which of the following is a financial method of motivation that a business could use to motivate its staff?
Profit sharing
Free uniform
Staff discount
Company car
The payment method whereby employees receive an annual amount, paid in 12 monthly instalments, regardless of hours worked is called:
Commission
Piece rate
A wage
A salary
The following table includes information regarding the rate of pay and hours worked by a supermarket employee.
Hours worked Pay rate
18:00-24:00 £8.50
00.00-06.00 £10.00
The employee took an unpaid, one hour break between 01.00-02.00. How much did the employee earn in total completing this shift?
£101.00
£102.50
£111.00
£120.00
Which of the following is a well-known employee owned British business that refers to its staff members as "partners" and rewards them using profit sharing?
Sports Direct
IKEA
John Lewis
Ryanair
Which of the following job roles is most likely to be paid by commission?
A director
A cleaner
A production line worker
A sales representative
"Extras" that are given to employees on top of their monetary pay are called:
Piece rate
Fringe benefits
A wage
A salary
Which of the following is an example of a non-financial method of motivation?
Profit sharing
Commission
Performance related pay
Training
Giving staff more challenging and interesting jobs as part of their role is called:
Job enrichment
Job rotation
Job enlargement
On the job training
A drawback to an employee of a business using commission as a payment method is:
A lack of financial security
Staff retention rates may be low
Sales staff may focus on selling the easiest, most demanded products
An opportunity exists for each staff member to earn more money
A benefit to a business of providing on going training to its employees is that:
Labour turnover will tend to be higher
Unit costs will be higher
Labour productivity will be higher
Defect rates should be higher
What is the first key of motivating a person?
To grant power
To empower them to achieve
To show kindness
To believe in the capabilities
What qualities does a happy employee have?
Productive, energetic and creative
Successful, smart and respectful
Leadership, strict and trustworthy
Who is a true leader
Who creates a creative environment
who creates a favorable environment
Who creates a successful environment
Who creates a motivational environment
What is the job of the government
To ensure happiness to its poeple
To ensure happiness to its employees
To ensure happiness to other cities
To ensure to its society
Complete the quote- one’s job is a major part of....
One’s life and life is too precious to spend in misery
one’s happiness
One’s family and motivation is too precious
One’s life
What does praising employees mean
Giving only credit to them for our success
giving credit for their success to them
What does a great leader create
more successful leaders
more motivational leaders
more great leaders
more creative leaders
Complete the following- it is necessary to ensure employees happiness in order that they in turn can......
bring energy and ability of the team
bring creativity to others
bring motivation to others
bring happiness to others
The process by which a person’s efforts are energized, directed and sustained towards attaining goal.
Delegating
Marketing
Motivating
Powering
Below are all the motivating elements except:
Energy
Legal
Directed
Persistence
MASLOW’S 5 Level of Need are Physiological needs , Safety needs , Social needs , Esteem needs and Self-actualization.
True
False
Security and protection from harm as well as assurance that physical needs will continue to be met.
Safety needs
Social needs
Self-actualization
Esteem needs
Employees are paid a basic rate for each hour that they work
Employees are paid a basic rate for each hour that they work
