WorksheetsIB Business Management Unit 2 A
Total questions: 35
Worksheet time: 35mins
Flat organizational structure
there are only a few layers in a formal hierarchy and hence managers have a relatively wide span of control
self improvement to learn and create new things
refers to formal process of evaluating the contributions and performance of an employee, usually conducted through observations and interviews with the appraisee's line manager
based on having minimal direct input in the work of employees. leaders allow subordinates to make their own decisions and to complete tasks in their own way
Appraisal
self improvement to learn and create new things
refers to formal process of evaluating the contributions and performance of an employee, usually conducted through observations and interviews with the appraisee's line manager
an extension of outsourcing that involves relocating business activities and processes abroad
actors that herzberg considered to increase job satisfaction and motivation levels (praise and recognition)
Mastery
self improvement to learn and create new things
treats their employees as if they were family members, guiding them through a consultation process and acting in the perceived best interest of their subordinates. makes decisions on behalf of the team.
process of hiring suitable workers. this entails a thorough job analysis to ensure that the best candidate is hired
suggests that people in modern societies are motivated by three key factors: autonomy, mastery, and purpose
Recruitment
self improvement to learn and create new things
process of hiring suitable workers. this entails a thorough job analysis to ensure that the best candidate is hired
based on having minimal direct input in the work of employees. leaders allow subordinates to make their own decisions and to complete tasks in their own way
suggests that people in modern societies are motivated by three key factors: autonomy, mastery, and purpose
Motivators
self sufficient to direct our own lives
payment system that rewards staff for the time (rather than output) that they put into work. it is expressed per period of time
process of hiring suitable workers. this entails a thorough job analysis to ensure that the best candidate is hired
factors that herzberg considered to increase job satisfaction and motivation levels (praise and recognition)
Time rate
payment system that rewards staff for the time (rather than output) that they put into work. it is expressed per period of time
suggests that people in modern societies are motivated by three key factors: autonomy, mastery, and purpose
factors that herzberg considered to increase job satisfaction and motivation levels (praise and recognition)
Argued that workers will only be motivated if their input to outcome ratio is seen to be equitable in relation to others in the work force. Believed the degree of equity In the workplace has a direct impact on the motivation on three levels (equity norms, social comparison, cognitive)
Pink's theory
self improvement to learn and create new things
treats their employees as if they were family members, guiding them through a consultation process and acting in the perceived best interest of their subordinates. makes decisions on behalf of the team.
suggests that people in modern societies are motivated by three key factors: autonomy, mastery, and purpose
there are only a few layers in a formal hierarchy and hence managers have a relatively wide span of control
Offshoring
based on having minimal direct input in the work of employees. leaders allow subordinates to make their own decisions and to complete tasks in their own way
an extension of outsourcing that involves relocating business activities and processes abroad
Argued that workers will only be motivated if their input to outcome ratio is seen to be equitable in relation to others in the work force. Believed the degree of equity In the workplace has a direct impact on the motivation on three levels (equity norms, social comparison, cognitive)
suggests that people in modern societies are motivated by three key factors: autonomy, mastery, and purpose
Autonomy
Argued that workers will only be motivated if their input to outcome ratio is seen to be equitable in relation to others in the work force. Believed the degree of equity In the workplace has a direct impact on the motivation on three levels (equity norms, social comparison, cognitive)
self sufficient to direct our own lives
self improvement to learn and create new things
factors that herzberg considered to increase job satisfaction and motivation levels (praise and recognition)
Laissez-faire leadership
based on having minimal direct input in the work of employees. leaders allow subordinates to make their own decisions and to complete tasks in their own way
factors that herzberg considered to increase job satisfaction and motivation levels (praise and recognition)
process of hiring suitable workers. this entails a thorough job analysis to ensure that the best candidate is hired
self improvement to learn and create new things
Self appraisal
payment system that rewards people who meet set targets over a period of time. the targets can be on individual, team or organizational basis
Involves the employees appraising themselves based on predetermined criteria. Appraisees are expected to be honest about their strengths and weaknesses.
official administrative and formal rules of an organization that govern business activity. involves prescribed rules and policies, standardised procedures, and formal hierarchical structures
factors that herzberg considered to increase job satisfaction and motivation levels (praise and recognition)
Performance related pay (PRP)
payment system that rewards people based on the amount that they produce or sell. thus, their pay is directly linked to their level of productivity
payment system that rewards people who meet set targets over a period of time. the targets can be on individual, team or organizational basis
factors that herzberg considered to increase job satisfaction and motivation levels (praise and recognition)
Financial rewards set at a fixed annual rate but paid on a monthly basis
Bureaucracy
payment system that rewards people based on the amount that they produce or sell. thus, their pay is directly linked to their level of productivity
refers to leaders who adopt an authoritarian approach by making all the decisions rather than delegating any authority to their subordinates.
factors that herzberg considered to increase job satisfaction and motivation levels (praise and recognition)
official administrative and formal rules of an organization that govern business activity. involves prescribed rules and policies, standardised procedures, and formal hierarchical structures
Piece rate
payment system that rewards people based on the amount that they produce or sell. thus, their pay is directly linked to their level of productivity
payment system that rewards people who meet set targets over a period of time. the targets can be on individual, team or organizational basis
factors that herzberg considered to increase job satisfaction and motivation levels (praise and recognition)
Autocratic leader
payment system that rewards people who meet set targets over a period of time. the targets can be on individual, team or organizational basis
the skill of getting things done through other people by inspiring, influencing and invigorating them
Refers to leaders who adopt an authoritarian approach by making all the decisions rather than delegating any authority to their subordinates.
financial benefits to employees in addition to their wage or salary
Fringe benefits
refers to leaders who adopt an authoritarian approach by making all the decisions rather than delegating any authority to their subordinates.
process of hiring suitable workers. this entails a thorough job analysis to ensure that the best candidate is hired
factors that herzberg considered to increase job satisfaction and motivation levels (praise and recognition)
financial benefits to employees in addition to their wage or salary
Salary
payment system that rewards people who meet set targets over a period of time. the targets can be on individual, team or organizational basis
Financial rewards set at a fixed annual rate but paid on a monthly basis
Non-monetary favored that motivate people by offering psychological and intangible benefit. Ex: job enrichment, job rotation, job enlargement, empowerment, purpose, teamwork
the skill of getting things done through other people by inspiring, influencing and invigorating them
Non-financial rewards
the process of removing levels in the hierarchy to flatten the organizational structure, thereby widening the span of control in the hierarchy
process of hiring suitable workers. this entails a thorough job analysis to ensure that the best candidate is hired
Financial rewards set at a fixed annual rate but paid on a monthly basis
Non-monetary favored that motivate people by offering psychological and intangible benefit. Ex: job enrichment, job rotation, job enlargement, empowerment, purpose, teamwork
Leadership
refers to leaders who adopt an authoritarian approach by making all the decisions rather than delegating any authority to their subordinates.
the process of removing levels in the hierarchy to flatten the organizational structure, thereby widening the span of control in the hierarchy
the skill of getting things done through other people by inspiring, influencing and invigorating them
Factors that herzberg considered to increase job satisfaction and motivation levels (praise and recognition)
Delayering
The process of removing levels in the hierarchy to flatten the organizational structure, thereby widening the span of control in the hierarchy
the skill of getting things done through other people by inspiring, influencing and invigorating them
factors that herzberg considered to increase job satisfaction and motivation levels (praise and recognition)
financial benefits to employees in addition to their wage or salary
Centralization
financial benefits to employees in addition to their wage or salary
belief that there is no single leadership style that suits all situations. the 'best' style depends on situational factors, such as the attitudes, behaviour and competencies of the managers and workers
practice of hiring people who already work for the firm to fill a position, rather than employing someone new to the organization
occur when the majority of decision making is done by a very small number of people who hold decision-making authority and responsibility
Situational leadership
the skill of getting things done through other people by inspiring, influencing and invigorating them
occurs when people engage in an activity out of their own desire because the person finds it to be challenging, stimulating or fun
belief that there is no single leadership style that suits all situations. the 'best' style depends on situational factors, such as the attitudes, behaviour and competencies of the managers and workers
based on having minimal direct input in the work of employees. leaders allow subordinates to make their own decisions and to complete tasks in their own way
Internal recruitment
the skill of getting things done through other people by inspiring, influencing and invigorating them
factors that herzberg considered to increase job satisfaction and motivation levels (praise and recognition)
practice of hiring people who already work for the firm to fill a position, rather than employing someone new to the organization
occur when the majority of decision making is done by a very small number of people who hold decision-making authority and responsibility.
Extrinsic motivation
an extension of outsourcing that involves relocating business activities and processes abroad
belief that there is no single leadership style that suits all situations. the 'best' style depends on situational factors, such as the attitudes, behaviour and competencies of the managers and workers
occurs when people participate in an activity because of the benefits and rewards associated with doing so.
occur when the majority of decision making is done by a very small number of people who hold decision-making authority and responsibility.
Offshoring
practice of hiring people who already work for the firm to fill a position, rather than employing someone new to the organization
occur when the majority of decision making is done by a very small number of people who hold decision-making authority and responsibility.
Financial rewards set at a fixed annual rate but paid on a monthly basis
an extension of outsourcing that involves relocating business activities and processes abroad
Organizational chart: shows: different functional departments within a business, chain of command, span of control, channels of communication, and levels of hierarchy
True
False
Tall organizational structure: there are many layers in the hierarchy and hence managers have a narrow span of control
True
False
Democratic leader: treats their employees as if they were family members, guiding them through a consultation process and acting in the perceived best interest of their subordinates. makes decisions on behalf of the team.
True
False
Delegation: developing a potential of workers or teams to achieve the best they can
False
True
Maslow's hierarchy of needs: outlines five levels of needs. lower order needs must be met before people progress up the hierarchy. From top to bottom (self-actualisation, esteem needs, social needs, security needs, physiological needs)
True
False
360 degree feedback: Involves collecting evidence abut the appraisers job performance from peers, subordinates, line managers or other parties. Opinions and comments are usually obtained by the use of questionnaires or interviews. These questions focus on the core of competencies of the appraisee
False
True
Pays workers based on a proportion of sales or output contributed by a worker
Commission
Salary
Financial rewards set at a fixed annual rate but paid on a monthly basis
Commission
Salary
Chain of command: refers to the formal line of authority shown in an organization chart, through which formal orders are passed down
True
False
Decentralization:
the process of removing levels in the hierarchy to flatten the organizational structure, thereby widening the span of control in the hierarchy
False
True
