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PII Review

Total questions: 10

Worksheet time: 7mins

Name
Class
Date
1.

Informing a merchant of payment type for specific transaction will be?

a)

P2

b)

P1

c)

P0

d)

Verification is not applicable

2.

What is PII?

a)

Personal Identification Information

b)

Personally Identifiable Information

c)

Personal Interest Information

3.

In order to verify a Canadian seller what are the two pieces of information required for verification that are different from USA seller?

a)

Full name

b)

Phone number

c)

Last 4 digits of SSN

d)

Email address

e)

Shipping or Activation address

4.

P2 verification is required for low risk actions?

a)

True

b)

False

5.

Which of the following are considered high risk actions?

a)

Explaining the reason a redemption code was invalid

b)

Editing an employee login email

c)

Disabling 2-Step Verification

d)

General public information about Square or using square

e)

Manually disabling an account

6.

In regulator, where do you find the option to verify the owner of the account?

a)

Advanced Search

b)

Seller Products

c)

Actions

d)

Employees

7.

P1 actions are permitted over conference calls AS LONG AS THE ACCOUNT OWNER HAS ALREADY BEEN P1 PII VERIFIED.

a)

True

b)

False

8.

What are the two pieces of information we need to enter on regulator when verifying the owner on Verify PII option?

a)

Full name

b)

Date of Birth

c)

Last 4 digit of the owner's SSN

d)

Email address

9.

How do we verify a Authorize user on regulator?

a)

Check under Employees tab if name and email or phone # is shown as an auth user.

b)

Request SSN and Date of birth to confirm that matches with regulator info

c)

Send/Verify Verification Code via the method the Auth Rep prefers

d)

Select the code we will send to email of phone for verification.

e)

Auth user reads back the code CSA and confirms the verification code by entering the code in the prompt on Regulator

10.

When do we need to request the owner’s information associated with the account?

a)

P1

b)

P0

c)

P2

d)

Any of the options