wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

NEGOTIATION ASSOCIATE (NCN-A™) 27 JUSTIFICADAS

Total questions: 27

Worksheet time: 54mins

Name
Class
Date
1.

According to the NBOK™, complexity of negotiation depends on which of the following?

a)

Level of interdependency

b)

Budget

c)

Resource availability

d)

Negotiating authority

2.

Choose the CORRECT statement.

a)

Value is associated with every negotiation, irrespective of the conflicts involved.

b)

Negotiation is only meaningful when there is any conflict associated with it.

c)

Number of conflicts decides the importance of negotiation.

d)

All of the above

3.

Win-lose negotiation is otherwise called as which of the following?

a)

Distributive negotiation

b)

Integrative negotiation

c)

Directive negotiation

d)

Business negotiation

4.

Which of the following can be termed as a factor that differentiates between Distributive and Integrative negotiation?

a)

Resource

b)

Issue

c)

Agent

d)

Mutual relationship

5.

Fill in the blanks in the correct sequence:

According to the NBOK™, risks that are likely to have a positive impact on the negotiation process are referred to as ……………….. , whereas risks that can affect the negotiation in a negative manner are considered ……………………. .

a)

Objectives, Opportunities

b)

Opportunities, Issues

c)

Objectives, Issues

d)

Opportunities, Threats

6.

Which of the following is NOT one style of approach to negotiation as described by Kenneth.W.Thomas?

a)

Collaborating

b)

Competing

c)

Integrating

d)

Avoiding

7.

………………………….. are integral factors that influence how negotiators construct and interpret a message received during negotiation.

a)

Communication and coordination

b)

Encoding and projecting

c)

Perception and cognition

d)

Both A&B

8.

Which of the following according to NBOK™ is NOT a perceptual error?

a)

Stereotyping

b)

Halo effect

c)

Projection

d)

Winner’s curse

9.

…………………………refers to the way an individual processes information received.

a)

Perception

b)

Cognition

c)

Communication

d)

None of the above

10.

Model of communication developed by Shannon and Weaver, does NOT involve which of the following?

a)

Feedback

b)

Filter

c)

Encoding

d)

Noise

11.

According to the NBOK™, time, place, and mode of negotiation come under which of the following?

a)

Negotiation template

b)

Aspects of negotiation

c)

Logistics

d)

None of the above

12.

According to NBOK™, which of the following is NOT an input to “Understand your Negotiation Situation” process for single-issue negotiation?

a)

Issue for Negotiation

b)

Your Negotiation Capabilities

c)

Primary Research

d)

Past Negotiation Results

13.

…………………………… involves creating value and eventually enables the involved parties to reach a mutually acceptable agreement.

a)

Memorandum of Understanding

b)

Negotiation

c)

Bargaining

d)

All of the above

14.

Which of the following is the primary reason to proceed with negotiation?

a)

To arrive at a deal or a mutually understood outcome

b)

To resolve a conflict

c)

Both A&B

d)

None of the above

15.

………………………………….. is defined as a disagreement or opposition in ideas and interests among the parties involved in negotiation.

a)

Risk

b)

Conflict

c)

Grapevine

d)

None of the above

16.

Which of the following is NOT one of the reasons for conflict in negotiation?

a)

Divergent needs of the parties

b)

Differences in opinions

c)

Each party trying to achieve the same outcome for their respective companies

d)

None of the above

17.

……………………………….assesses the expected net income to be gained.

a)

Law of diminishing returns

b)

Risk analysis

c)

Equity analysis

d)

Return on Investment(ROI)

18.

Which of the following statements about Distributive Negotiation is TRUE?

a)

Distributive Negotiation is also called Win-Lose negotiation.

b)

Distributive Negotiation is directed toward the distribution of a fixed resource between two or more parties.

c)

Distributive negotiation is common where the people participating in negotiation do not share an existing relationship and are not likely to collaborate in the near future.

d)

All of the above

19.

Relationship-building between two parties in negotiation is dependent on which of the following?

a)

Objective of negotiation

b)

Future benefit

c)

Negotiability of issues

d)

None of the above

20.

Which among the following is relevant to a multi-party negotiation?

a)

Agenda

b)

Order of exchanging information

c)

Coalition

d)

All of the above

21.

According to NBOK, which among the following factors can alter the path of a negotiation?

a)

New alternatives

b)

Change nature of relationship

c)

Change in negotiator

d)

All of the above

22.

According to NBOK, risks should be identified, assessed, and responded based on two factors: the probability of each risk’s occurrence and the possible impact in the event of such an occurrence. How do you determine the impact value of a risk for a specific solution?

a)

Multiplying both the factors

b)

Conducting SWOT analysis

c)

Doing a feasibility test

d)

None of the above

23.

Which information gains you an advantage in every negotiation?

a)

Annual report of your company

b)

Annual labor turn over

c)

Knowledge about the participants

d)

Knowledge of labor market

24.

Who identified the five styles of responses to negotiation?

a)

Peter Drucker

b)

Kenneth.W.Thomas

c)

Abraham Maslow

d)

F.W.Taylor

25.

Which of the following can be considered as a positive characteristic of ‘Avoiding’ negotiation style?

a)

Perception of being sensitive to other parties’ problems

b)

Perception of being creative in solving complex negotiation challenges

c)

Perception of being tactical and diplomatic

d)

All of the above

26.

Which of the following errors in perception causes an individual to filter and select only those facts that ascertain a particular belief?

a)

Halo effect

b)

Stereotyping

c)

Tunnel vision

d)

Selective perception

27.

Errors made in processing the information received are termed as ……………………………………

a)

Cognitive bias

b)

Information bias

c)

Communication bias

d)

None of the above