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WorksheetsHotel Reservation
Total questions: 10
Worksheet time: 8mins
Reservation is the part of front office department that handling guest need room on the future period. Reservation attendant is
RECEPTIONIST
RESERVATIONIST
BELLBOY
MANAGER
" Hello, I'm Miranda, is this Fave Hotel California?
I'd like to book a room for my family tomorrow"
that sentence show the _________of Reservation
Responding and Closing
Opening and Booking
Tariff and Booking
Opening and closing
The form to collect guest information of reservation
Reservation form
Reservation slip
Reservation diary
Dencity chart
Mrs. rose would like to replace her bed sheet. Then she needs to ask the ............ to change it
Room service
Bellboy
Telephone operator
Room boy
How much.........per night?
What about Deluxe room?
Rate
Price
Cost
Charge
FO : Bali Taman Resort and Spa, ....
Caller : I'd like to make a reservation for tomorrow in your hotel.
How can you help me?
How may I call you?
What can I do for you?
What should you do?
If the guest reserve room on 5th May 2020 for a week, what date will the guest check out ?
10TH MAY 2020
11TH MAY 2020
12TH MAY 2020
13TH MAY 2020
The group reservation is usually reserved by ....
personal
individual
travel agent
company
I have a _____________ for 8:00 pm for two people at the restaurant.
single
reservation
tour
transport
What way to make a reservation?
By Calling or come directly
By Promising
By opening the book
By Choosing a menu
