WorksheetsECM3435 IT Consulting 1 - Organisational IT environments
Total questions: 10
Worksheet time: 10mins
What is typically not included in the process of examining IT environments?
IT strategy
Organisational business strategy
IT support and services
IT infrastructure
IT competencies of employees
What are the typical objectives of examining IT environments? (Select all that apply)
To identify the main challenges and problems
To analyse IT problems and the associated risks
To identify employees who should be made redundant
To suggest actionable solutions or improvement plans for the IT issues identified
What types of organisations can leverage the benefits of IT environment testing methodology?
Only large organisations
Only small and medium-sized enterprises (SMEs)
All types of organisations
What investigation techniques are typically applied when examining IT environments? (Select all that apply)
Interviews
Questionnaires
Workshops
Business process modelling
How can scenarios be beneficial during workshops with the organisational management? (Select all that apply)
To evaluate the IT competencies of the stakeholders
To validate the results of the initial investigation and analysis
To blame particular employees for the organisational IT issues
To estimate the organisational readiness for changes
Select the correct statement from the following.
An IT environment can be effective but inefficient at the same time
Effectiveness and efficiency of an IT environment mean the same thing
An ineffective IT environment is also always efficient
Identify the key risk dimensions. (Select all that apply)
Probability
Source
Impact
Cost
Identify the risk management strategies. (Select all that apply)
Risk reduction
Risk avoidance
Risk negligence
Risk acceptance
What does the risk retention strategy mean?
The organisation is looking for ways to avoid the risky situation
The organisation does nothing about the risk
The organisation prepares resources to deal with the risky situation
The organisation buys insurance to cover possible damage
What could be the sources of IT risks in organisations? (Select all that apply)
Software
Hardware
IT management processes
People
