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WorksheetsManaging Workflows and Conducting Job Analysis
Total questions: 10
Worksheet time: 5mins
Which of the following common conceptions about self-managed teams (SMT) is true?
leaders lose power in the transition to teams
employees are eager to be empowered
it may take several years for a self-managed team to become fully operational
if you group employees in a team structure, they will function as a team and the organization will reap the benefits of teamwork
self-managed teams do not need leaders
The two-factor theory of motivation is based on the concept of:
job satisfaction and dissatisfaction
work adjustment
equity
need hierarchy
empowerment
A long-time employee has recently expressed dissatisfaction with her job as an accounts payable clerk. According to the two-factor theory of motivation which of the following interventions would reduce her level of dissatisfaction?
promote her to the position of department manager
provide her with an "award of excellence" to recognize her efforts
provide her with more accounts to be responsible for
increase her level of responsibility
increase her hourly rate of pay
Work adjustment theory proposes that:
the employer's expectations for individual employees experiencing no dissatisfaction with the work environment are more likely to produce a superior-quality product
employees need to be defined and communicated
employees will be more motivated to perform when they have clear and specific goals
jobs should be designed to provide as many motivators as possible
not all employees want to be involved in decision making
Enriching jobs so that employees have the feeling that their work is important to others is termed:
task identity
task variety
task significance
feedback
autonomy
Auto workers on the assembly line are periodically transferred from one workstation to the next to reduce boredom and fatigue. This job design approach is an example of:
work simplification
job rotation
job enrichment
job specialization
job enlargement
Both job enlargement and job rotation have limitations because these approaches focus mainly on eliminating the de-motivating aspect of work and thus improve only:
skill variety
feedback
task significance
task identity
autonomy
Dan Smith, a conscientious employer committed to making his employees' jobs more rewarding and satisfying, recently introduced a job enrichment plan. His plan included all of the following steps EXCEPT:
move employees from job to job
allow employees to build the entire product
increase the level of job difficulty and responsibility
provide more feedback
give employees more authority and control over outcomes
Job analysis has been referred to as "the cornerstone of the organization" because it supports all of the following HR activities EXCEPT:
legal defense
performance appraisal
job design
compensation
recruitment and selection
The identification information section of the job description may contain all of the following information EXCEPT:
job title
dates of job analysis
source of job analysis information
working conditions
job location
