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Distribution, Promotion and Selling

Total questions: 30

Worksheet time: 18mins

Name
Class
Date
1.

The routes that products and services take from the time they are produced to the time they are consumed.

a)

Physical distribution

b)

Public relations

c)

Market share

d)

Channel of distribution

2.

What is the term that refers to the functions used to move products through the channel to the consumer?

a)

Promotion

b)

Breakeven analysis

c)

Channel of distribution

d)

Physical distribution

3.

What is promotion?

a)

The value placed on a product, usually given in monetary terms.

b)

A company's portion of the total industry sales for a certain type of product.

c)

Determining how to get the product to the right people, in the right amounts, at the right time and place.

d)

Any form of communication that a business uses to inform, persuade, or remind potential customers about their products.

4.
Which is an example of publicity?
a)
A news release
b)
Direct mail
c)
Billboard
d)
TV commercial
5.

How have technological advancements enhanced a small business's ability to promote its products?

a)

Most companies need fewer channels to coordinate and carry out promotional activities.

b)

Small companies now have more money to spend on promotional activities.

c)

Less time and creativity are required to develop effective promotional campaigns.

d)

Information can be communicated by more venues, and messages can be customized.

6.

Which intermediary in the distribution process follows the wholesaler?

a)

Consumer

b)

Sales Representative

c)

Retailer

d)

Agent

7.

Top-Notch Wheels buys thousands of different brands of mountain bikes from The Great Colorado Mountain Bike Company and sells them to local bike shops. Top-Notch Wheels is an example of a(n)

a)

agent

b)

retailer

c)

producer

d)

wholesaler

8.

Which of the following is the basic purpose of a company's promotional mix:

a)

To provide all product information

b)

To influence consumers to purchase

c)

To list the company's products

d)

To reduce competitors' sales

9.
›Communicating directly with potential customers to determine and satisfy their need.
a)
Financial analysis
b)
Selling
c)
Product & Service Management
d)
Pricing
10.

Process of communicating with potential customers in an effort to influence their buying behavior

a)

Price

b)

Promotion

c)

Place

d)

Product

e)

Target Market

11.

Something that protects products until customers are ready to use them.

a)

Price

b)

Place

c)

Packaging

d)

Target Market

12.
Intermediaries are used in 
a)
direct channels of distribution
b)
indirect channels of distribution
c)
the manufacturer-to-consumer channel option
d)
all of these
13.
An advantage of radio advertising is that it is relatively inexpensive compared with television or print advertising. 
a)
True
b)
False
14.
A paid form of communication sent out by a business about a product or service is 
a)
publicity
b)
sales promotion
c)
advertising
d)
a press release
15.
An online ad that displays in a new window that opens in front of the current window is called 
a)
pop up ad
b)
wallpaper ad
c)
banner ad
d)
floating ad
16.
A disadvantage of radio advertising is that 
a)
it is purely audio message
b)
ads are required to be submitted weeks or even months in advance
c)
it is very expensive
d)
it reaches too broad of an audience to be effective
17.
A disadvantage of direct mail advertising is that 
a)
it has a low response rate
b)
it does not have a high reach
c)
mailing lists for target markets that are available for purchase are expensive
d)
none of these
18.
Transit advertising includes ads placed on 
a)
buildings 
b)
taxis
c)
billboards
d)
privately-owned automobiles
19.
Publicity
a)
is generated by media coverage
b)
may involve staging an event or bringing in a celebrity
c)
may be favorable or unfavorable
d)
all of these
20.
Emotional buying decisions are based on the desire to have a specific product or service. 
a)
True
b)
False
21.
Benefits are the physical characteristics or capabilities of the product or service.
a)
True
b)
False
22.
Selling skills become more important when customers 
a)
know exactly what they want
b)
try to satisfy their basic needs
c)
are making rational decisions
d)
seek to meet their upper-level needs
23.
To be successful at selling a product or service, a salesperson must
a)
have thorough knowledge of the features and benefits of the product or service
b)
have several years of experience
c)
be able to effectively satisfy customers lower-level needs
d)
all of these
24.
The physical characteristics or capabilities of a product or service are called
a)
addons
b)
benefits
c)
features
d)
options
25.
Distribution is an important component of 
a)
a business's marketing strategy
b)
market research
c)
supply chain management
d)
networking 
26.

A distribution channel that moves the product directly from the manufacturer to the consumer

a)

indirect channel

b)

direct channel

c)

physical distribution

d)

supply chain management

27.

The act of establishing a favorable relationship with customers and the general public

a)

press release

b)

advertising

c)

public relations

d)

mass media

28.

Based on the logical reasoning of customers

a)

emotional buying decisions

b)

visual marketing

c)

personal selling

d)

rational buying decisions

29.

Using the phone to market a product or service

a)

personal selling

b)

telemarketing

c)

sales promotion

d)

visual marketing

30.

A refund offered to people who purchase a product

a)

rational buying decision

b)

personal selling

c)

rebate

d)

sales promotion