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UTS UPW SEM 2

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

________is the “one who conducts a tour” and has a broad knowledge of a particular area whose primary duty is to inform.

a)

Tour Operator

b)

Tour Guide

c)

Staff Guide

2.

________ a planned route or journey

a)

Itinerary

b)

Itinirary

c)

Itenirary

3.

A person competent enough to guide in a certain locality or area.

a)

on site tour guide

b)

staff guide

c)

specialized tour guide

4.

Tour Guide should have a personality of ___________.

a)

lack of self confidence

b)

unable to make decision

c)

good communication skills

d)

unpleasant & unfriendly manner.

5.

Local food

Flora and fauna

Souvenirs and craft


All the above are the examples of ___________.

a)

tourism product

b)

tourism attractions

c)

tourism characters

d)

tourism segmentation

6.

Experiences form should be given to group of tourist after the tour to see the performance of tour guides and their feedback towards the tour package.

a)

True

b)

False

7.

What is the best description of the job of a tour guide?

a)

A holiday rep who meets you at the airport and escorts you to your hotel

b)

A holiday rep who makes sure you get on the right coach at the airport

c)

A qualified guide who will lead a tour group on a walking tour of an attraction or destination or accompany the group on a coach or in a taxi to visit multiple places of interest

d)

A qualified guide who will tell you about one single place of historical interest and be well informed about that attraction

8.

What are two main responsibilities of the tour guide?

a)

To keep their tour group safe and make the tour last at least 30 mins

b)

To keep their tour group safe and always carry sunscreen and an umbrella

c)

To keep their tour group safe and make the tour interesting, entertaining and well researched

d)

To keep their tour group safe and make sure the group give them good reviews

9.

A guide who is an expert or professional in a certain field such as botany, architecture, environment, marine life...etc.

a)

Local Guide

b)

City Guide

c)

Step-on Guide

d)

Specialized Guide

10.

In Japan, the formal way to greet each other is........

a)

Hug each other

b)

Shake your hand

c)

Wave your hand

d)

Bow your upper body

11.

In Indonesia, you ........ hands when you meet someone.

a)

Shake

b)

Nod

c)

Bow

d)

Hug

12.

A person who is travelling and visiting a place for

pleasure

a)

tourism

b)

tourist

c)

tour

13.

Someone whose job is to arrange travel plans, for

example hotels and flights.

a)

travel guide

b)

travel agent

c)

travel group

14.

A holiday at a fixed price in which the travel company arranges your travel, hotels, and sometimes meals for you

a)

city break

b)

package tour

c)

cruise

d)

honeymoon

15.
a)

day trips

b)

sightseeing

c)

backpacking

d)

safari