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BSHM 1A -Prelim Quiz

Total questions: 30

Worksheet time: 1hrs 5mins

Name
Class
Date
1.

Je, a sales manager has to negotiate a deal with a buyer. He finds that if he can offer credit period of 60 days he is likely to argue the deal which is supposed to fetch a company a net margin. Now the company gives power to the manager to offer a credit period of 40 days due to which he could not get the deal. Identify the principle of management violated above.

a)

Division of Work

b)

Authority and Responsibility

c)

Discipline

d)

Unity of Command

2.

Aaron, a commerce student visited a hospital. He observed that in hospital, to treat different type of disease there is a separate department and each department is lead by dean who is expert in that particular field having knowledge, training and experience of that particular area only. He could relate it to one principle of management. Identify.

a)

Division of Work

b)

Authority and Responsibility

c)

Unity of Command

d)

Unity of Direction

3.

Mar is working as an Engineering Instructor in a State College. But he is given a salary of a clerk as his compensation. Which act as a demotivator for Mar and he does not feel like working whole heartedly for the school. Identify the principle of management violated by the school.

a)

Renumeration of Employees

b)

Scalar Chain

c)

Unity of Command

d)

Subordination of Individual Interest

4.

Jayr and Denmark are working as an encoder in Agusto Law Office. But Jayr is paid monthly of 8,000 php and Denmark is paid of 9,000 php. After knowing this Jayr got discouraged and started thinking of shifting job. Which principle of Fayol is violated in above case?

a)

Unity of Command

b)

Initiative

c)

Stability

d)

Equity

5.

Sheena joined ABC Ltd. as training manager. After joining she observed that employees are lacking feeling of belongingness with the organization. To encourage the feeling of belongingness and self motivation he decided to apply one principle of Fayol and started employee suggesstion system whereby employees are encourage to give suggestion and whereby suggestions which result in substantial cost/time reductions will be rewarded. Identify the principle.

a)

Stability

b)

Initiative

c)

Equity

d)

Order

6.

In ABC Company, there is conflict among all the employees due which objectives are not realized and there are no coordination among employees, there is no mutual trust, as well as belongingness. So managers have to apply penalties on employees which further increases the efficiency. What do you think is wrong in the organization. Give your answer in respect to Principle of Fayol.

a)

Esprit de Corps

b)

Initiative

c)

Equity

d)

Stablity

7.

Which of the following is incorrect?

a)

planning is the part of the management process that attempts to define the organization's future

b)

the approach to planning can differ greatly from manager to manager

c)

planning is a one time event

d)

planning is thinking out in advance the sequence of actions to accomplish a proposed course of action

8.

Which of the following is NOT a benefit of planning?

a)

coordination of effort

b)

preparation for change

c)

development of standards

d)

none (all are benefits)

9.

The first step in the planning process is to:

a)

determine goals and objectives

b)

allocate resources

c)

establish an action plan

d)

assess current conditions

10.

Which of the following objectives would be most difficult to measure?

a)

social responsibility

b)

profitability objectives

c)

financial objectives

d)

quality objectives

11.

How does the iceberg model compare a culture to an iceberg?

a)

Both are cool

b)

Both can be destructive if you're not watching for them

c)

Both feel isolated, frozen, and unchanging

d)

Both are defined more by what is unseen than seen

12.

If everyone I worked with was more like me, it would be easier to get things done.

a)

maybe

b)

true

c)

untrue

d)

mostly true

13.

Team players should make sure they are given credit for their individual contributions.

a)

true

b)

untrue

c)

mostly true

d)

mostly untrue

14.

The Iceberg Theory explains the greenhouse effect due to the melting of the ice in the polar region.

a)

True

b)

False

15.

Soft skills are the ones that drive enhanced or superior performance of an employee.

a)

True

b)

False

16.

Specific knowledge required for the job/career.

a)

Soft skill

b)

Hard skill

17.

Personal characteristics and traits

a)

Soft skill

b)

Hard skill

18.

Mathematical knowledge is

a)

Soft skill

b)

Hard skill

19.

If you are extremely motivated, is that a hard skill or a soft skill?

a)

Soft skill

b)

Hard skill

20.

Is knowing how to speak a foreign language a hard skill or soft skill?

a)

Soft skill

b)

Hard skill

21.

Is being organized a hard skill or soft skill?

a)

Soft skill

b)

Hard skill

22.

Hard skills will get you the job, but soft skills will allow you to keep the job.

a)

True

b)

False

23.

Which of the following is NOT a soft skill?

a)

problem solving

b)

teamwork

c)

productivity

d)

degree

24.

An organizational structure where every entity in the organization, except one, is subordinate to a single other entity. This arrangement is a form of a hierarchy.

a)

Hierarchical org structure

b)

Functional org structure

c)

Flat or structure

d)

all choices are correct

25.

A common type of organizational structure in which the organization is divided into smaller groups based on specialized functional areas, such as IT, finance, or marketing.

a)

Functional org structure

b)

Flat structure

c)

Team based org structure

d)

Geographical org stucture

26.

To survive in the market means to ______ to the changes as as fast as possible.

a)

adapt

b)

have personality

c)

be biased

d)

be ready

27.

To adapt to the changes means to be ______ of the business environment.

a)

aware

b)

know it all

c)

genius

d)

intelligent

28.

When the Android OS market was blooming and the customers were preferring Android devices for its easy interface apps, Nokia failed to cope with the change by not implementing Android OS on Nokia devices.

a)

Helps in improving performance

b)

Coping with changes

c)

Helps in tapping useful resources

d)

Assistance in planning

29.

BPO stands for?

a)

Business Process Outsourcing

b)

Business Process Outcome

c)

Business Plan Outsourcing

d)

Business Plan Outcome

30.

Research, analysis, consultancy or any other high-level tasked outsourced are example of

a)

Business process outsourcing

b)

Knowledge process outsourcing

c)

Business plan

d)

Organization and management