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Product Decisions

Total questions: 12

Worksheet time: 11mins

Name
Class
Date
1.

________ are consumer products and services with unique characteristics or brand identification for which a significant group of buyers is willing to make a special purchase effort.

a)

Shopping products

b)

Unsought products

c)

Specialty products

d)

Industrial products

e)

Line extensions

2.

________ are industrial products that aid in the buyer's production or operations, including installations and accessory equipment.

a)

Materials

b)

Individual Parts

c)

Capital Items

d)

Specialty Items

e)

Supplies

3.

________ contributes to a product's usefulness as well as to its looks.

a)

Style

b)

Design

c)

Package

d)

Brand

e)

Functionality

4.

________ has been affected by the need to include unit pricing, open dating, and nutritional information.

a)

Branding

b)

Packaging

c)

Labelling

d)

Product Line Filling

e)

Product Mixing

5.

Service providers must consider four special service characteristics when designing marketing programs. Which is NOT one of these characteristics?

a)

service intangibility

b)

service inseparability

c)

service perishability

d)

service heterogeneity

e)

service variability

6.

Which of the following is NOT a desirable quality for a brand name?

a)

It should suggest something about the product's benefits and qualities

b)

It should be easy to pronounce, recognize, and remember.

c)

The name should be a long word to get attention.

d)

The name should translate easily into foreign languages.

e)

It should be distinctive.

7.

________ occurs when a company introduces additional items in a given product category under the same brand name, such as new flavours, forms, colors, ingredients, or package sizes.

a)

A product line extension

b)

A product mix

c)

Interactive Marketing

d)

Service Variability

e)

Service Intangibility

8.

Which of the following is NOT a recommended method for companies to tap into their customers as sources for new-product ideas?

a)

analyzing customer complaints and questions

b)

relying heavily on customers to know what types of technical products they need

c)

working alongside customers to get ideas and suggestions

d)

turning customers into cocreators

e)

putting products created by their customers on the market

9.

Under what circumstances might it be wise for a company to do little or no test marketing?

a)

when a new product requires a major investment

b)

when management is not sure of the product

c)

when management is not sure of the marketing program

d)

when the product has no substitutes and is new in its category

e)

when the costs of developing and introducing the product are low

10.

In which stage of the PLC would promotional expenditures most likely increase as a company attempts to react to increasing competition?

a)

Product Development

b)

Introduction

c)

Growth

d)

Maturity

e)

Decline

11.

Co-branding is a form of product sponsorship that consists of activities, benefits, or satisfactions offered for sale that are essentially intangible and do not result in the ownership of anything.

a)

TRUE

b)

FALSE

12.

Blair Housewares wants to add new lines of products to its 46-store chain. Managers are correct in believing that the purpose of idea generation is to create a few ideas, and the purpose of succeeding stages is to increase that number.

a)

TRUE

b)

FALSE