In nail analysis, look at all nails; examine and point out peeling or cracks.

During consultation. it is right to ask the client about her lifestyle, work, hobby and home life.

Good communication with clients is essential.

A consultation may difficult if you are not confident

After nail analysis, let the patron decide and never give recommendations to what is good for her.

Just because your client came in to your salon for manicure only, introducing gels and acrylic should not be introduced.

Client card is use to document the patrons' condition and other important details.

Listen yo your client attentively and maintain eye contact when conducting consultation.

It is right to shake hands with your patrons even this pandemic to create instant positive connection with your client.