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WorksheetsScope of Management and Leadership
Total questions: 11
Worksheet time: 6mins
Expert power is given to people ...
who hold management positions in an organization
who are considered the most knowledgeable
with whom others identify
with those who control rewards and punishments
Which of the following is a leadership characteristic that employees prefer in their managers?
encourages employee participation and questions
informs employees of information only when they need to know
keeps employee training to a minimum
takes credit for others work
Leadership ability is important to managers because:
A manager without leadership skills has only negative ways to influence employee behavior
Business will not hire a manager without leadership skills
Leadership helps managers satisfy employees' needs while also meeting the goals of the business
Managers must get work done whether or not employees want to do it
This part of management deals with evaluating results to determine if the company's objectives have been accomplished as planned
staffing
organizing
controlling
planning
This leadership style gives little to no direction to employees and works well if dealing with an experienced group on routine activities
autocratic
democratic
laissez-faire
situational
Which of the following skills would be considered a "hard" skill?
listening well to others
being an effective communicator
getting along with coworkers
analyzing data
The leadership characteristic that is defined as "Willing to take reasonable risks and make unpopular decisions" is:
Dependability
Courage
Intelligence
Understanding
The T in SMART goals stands for ...
Tertiary
Time-bound
Technical
Total
When setting a vision statement, the Simon Sinek video (and accompanying book title) recommends to "Start with _______"
Who
What
When
Why
What percent of communication is considered non-verbal?
90%
70%
50%
30%
The belief that employees are self-motivated and enjoy the challenge of work is called _________
Theory Z
Theory X
Theory Y
Wrong
