WorksheetsETIKA
Total questions: 11
Worksheet time: 10mins
In the business arena:
a)Only men should stand for handshaking and all introductions
b)Only women should stand for handshaking and all introductions
c)It is not necessary for men or women to stand for handshaking and all introductions
d) Both men and women should stand for handshaking and all introductions
For easy reading, one’s name badge should be worn:
a) On the left shoulder
b) On the right shoulder
c) On the left hip
d) Around one’s neck
When eating bread in a restaurant, you should:
a) Break off a bite-sized piece of bread and then butter and eat one bite at a time
b)Butter the whole piece of bread, pick it up, and eat one bite at a time.
The best way to meet people at a business or social function is to:
a)Head for the bar or buffet immediately upon arrival
b)Introduce yourself to two people who are standing close and talking softly
c)Look confident, standing in the center of the room, and wait for someone to approach you
d) Introduce yourself to a person standing alone
e) Stick close to those you know very well and forget about the rest
When expressing thanks to someone who has given you a gift, you:
a)Send an email because it is faster and more efficient
b)Send a handwritten note within 48 hours
c)Pick up the phone and call within 72 hours
d) Consider a verbal thank you sufficient
When you are dining with someone important and your cell phone rings, you:
a)Answer it within two rings and keep the call brief
b) Ignore it and pretend that someone else’s phone is ringing
c) Apologize and turn the phone on silent mode. The person you’re with takes priority.
d) Apologize, step away from the table, and take the call in the lobby or restroom.
When you are dining in a restaurant and you accidentally drop your fork on the floor, you:
a)Pick it up, wipe it off, and use it anyway
b)Pick it up, give it to the server, and ask him to bring you another one
c)Leave it on the floor and ask the server to bring you another one
d) Leave it on the floor and use your neighbor’s fork when he’s not looking
When you are dining in a restaurant and you accidentally drop your fork on the floor, you:
a)Pick it up, wipe it off, and use it anyway
b)Pick it up, give it to the server, and ask him to bring you another one
c)Leave it on the floor and ask the server to bring you another one
d) Leave it on the floor and use your neighbor’s fork when he’s not looking
When seated at a round or rectangular table:
a)Remember, left to right, B-M-W: bread, meal, water
b)Remember left to right, D-D-R: drink, dinner plate, roll
c) It doesn’t matter. There’s enough water and bread to go around anyway
If you have a morsel of food lodged in your teeth and you want to remove it, you:
a)Take your knife when no one is looking and remove the morsel promptly with the blade
b)Raise your napkin to your mouth and discreetly use a sugar packet or your business card to remove the morsel
c)Politely ask your server for a toothpick
d) Excuse yourself and go to the restroom to pick your teeth in private
When you are finished eating, your napkin should be
a) Folded loosely and placed on the right side of your
plate
b) Folded loosely and placed on the left side of your plate
c)Folded loosely and placed on the center of your plate
d) Folded like a dove or pirate’s hat and placed in the center of your chair
