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Serving Food

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Why do servers suggest additional items?

a)

To enhance the guest experience.

b)

To increase revenue for the restaurant.

c)

Increase their own tip.

d)

All of the above.

2.

What should the waiters always know?

a)

Daily Specials

b)

Soup of the Day

c)

Vegetable of the Day

d)

All of the Above

3.

Complete the following statement.

Servers take orders in a ______________________ position.

a)

random

b)

standard clockwise position

c)

standard counter clockwise position

4.

Each guest in a party should be severed at the same time.

a)

True

b)

False

5.

The restaurant server should wait until after the meal to find out from the customer if the guest is satisfied.

a)

True

b)

False

6.

If the food or beverage is unsatisfactory, servers should apologize the guest and take care of the problem immediately.

a)

True

b)

False

7.

What should servers suggest if guest say they are too full for dessert?

a)

A light dessert such as icecream.

b)

Suggest the guests to share a dessert.

c)

Thank the guest and say next time.

d)

A and B

8.

______________ is removing items the guest no longer needs throughout the meal.

a)

Pre- busing

b)

Busing

c)

Word not listed.

9.

Which of the following is the correct order-taking system?

a)

Women, Children, Men

b)

Children, Women, Men

c)

Men, Children, Women

d)

There is no set system.

10.

Complete the following course sequence.

Appetizers, ___________, Salad, ___________, __________, Cordials, Coffee

a)

Beverages, Soups, Entrée

b)

Entrée, Dessert, Soup

c)

Soup, Entrée, Dessert

d)

Not listed.