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WorksheetsHuman Factors in Aircraft Maintenance
Total questions: 74
Worksheet time: 37mins
Human errors contribute to ______ of airline accidents and incidents:
50%
80%
95%
Human _________ contribute to nearly to 80% of airline accidents and incidents:
Errors
Violations
Factors
The study of factors such as size, strength, reach is called _________.
Computer Science
Anthropometrics
Cognitive Science
The science involved with the study of how humans think is called _______.
Computer Science
Educational Psychology
Cognitive Science
The science involved with how humans learn is called _________.
Computer Science
Educational Psychology
Cognitive Science
The group of Software, Hardware Environment and Liveware is called _________.
The dirty dozen
SHEL model
Computer Science
In SHEL model, what Refers to the tools, equipment, aircraft and other such material related to performing the task?
Software
Hardware
Liveware
In SHEL model, what Refers to such things as the rules and procedures of operation, technical manuals, and information to support system operation
Software
Hardware
Liveware
In SHEL model, what Refers to Two distinctly different environments: the physical work and the political and social environment.
Hardware
Environment
Liveware
In SHEL model, what Refers to individual human characteristics like knowledge, skills, experience. And Human in groups, including such factors as teamwork, communication and leadership.
Hardware
Environment
Liveware
Lack of communication is one of the denominators that are usually present in mistakes caused by people:
Human Factors
Dirty Dozen
Psychology
Which one of the following is not from the dirty dozen:
Lack of knowledge
Norms
Habits
Not punish unsafe acts or errors if they were not intentional represents_____.
A flexible culture
A just culture
A reporting culture
When the organization and its people in it are capable of adapting to changing demands, this is called ____________.
A flexible culture
A just culture
A reporting culture
When the organization learn from its mistakes and make changes, this is called __________.
A learning culture
A just culture
A reporting culture
"The way we do things" describes _____________
A learning culture
A just culture
Organization Culture
Unintentional deviation from a proposed action is ____________.
Human Factors
Human Errors
Design Error
When the errors is made before an aircraft ever leaves the ground by the aircraft designers, this type of error is called
Operational Error
Human Errors
Design Error
Errors caused by airline, maintenance organization or air traffic control management are _________.
Operational Error
Human Errors
Design Error
Errors which are random in nature _______________
Random errors
Variable errors
Constant errors
Errors which follow a consistent systematic pattern __________
Random errors
Variable errors
Constant errors
Deliberate 'illegal actions', doing something knowing it to be against the rules is called ________.
Human Factors
Human Errors
Violations
Actions not carried out as intended or planned - Occur at the task execution stage _____.
Slips
Lapses
Mistakes
Missed actions and omissions - occur at the storage (memory) stage ____________
Slips
Lapses
Mistakes
In Swiss cheese model, defenses are represented by _____________
Swiss cheese
Slice of Cheese
Holes in the Cheese
In Swiss cheese model, weaknesses are represented by _____________
Swiss cheese
Slice of Cheese
Holes in the Cheese
The part of the eye which is a clear window in the front __________.
Cornea
Iris
Pupil
The part of the eye which helps focusing is _________.
Cornea
Iris
Pupil
The part of the eye which has more nerve endings than any other body part __________--.
Cornea
Iris
Pupil
The part of the eye which is the colored part of the eye _________
Cornea
Iris
Pupil
The part of the eye which controls the amount of light ______________
Cornea
Iris
Pupil
The dark area in the center of the iris is called _______________
Cornea
Iris
Pupil
The retina is located __________________-
In the front of the eye
The rear of the eye
In the center of Iris
Eustachian tube connects _______________
ear with the back of the nose and mouth
right eye and left eye
nose and mouth
Hammer, anvil and stirrup are 3 bones located in the ____________
Outer ear
Middle ear
Inner ear
Hammer, anvil and stirrup are 3 bones called "ossicles". Their function is ___________
directs sounds down the auditory canal
transmits vibrations from the eardrum to the fluid of the inner ear
Helps keeping balance
The ultra short term memory which store up to half a second is _________
Visual information
Sounds
Events
In the ultra short term memory, Sounds are stored up to ______________
Half a second
One second
Two seconds
The type of attention which occurs when a person is monitoring several sources of input, with greater attention being given to one or more sources which appear to be important is _________
Selective attention
Divided attention
Sustained attention
The type of attentions which is referred to as Cocktail party effect is _______________
Selective attention
Divided attention
Sustained attention
The type of attention which is referred to as Time sharing is _______________
Selective attention
Divided attention
Sustained attention
The ability to maintain attention and remain alert over long period of time, often on one task is _____________
Selective attention
Divided attention
Sustained attention
Assembling sensations into a useable mental representation of the word is defines as _________
Decision Making
Perception
Opinions
What creates faces, melodies, work of art, illusions, etc. out of the raw material of sensation
Perception
Memories
Common Sense
Selecting one from a variety of alternate courses of action is called:
Calculated Risk
Perception
Decision Making
Our store of general, factual knowledge about the world, such as concepts, rules, one's own language, etc. are stored as _________
Episodic Memory
Temporary Memory
Semantic Memory
Memory of specific events, such as our past experiences (including people, events and objects) are stored as __________
Episodic Memory
Temporary Memory
Semantic Memory
The fear of enclosed space like fuel tank is called ____________
Height phobia
Claustrophobia
Aerophobia
Heat, cold, noise vibration, presence of health damaging material represent:
Physical stress
Psychological stress
Reactive Stress
Emotionally upset, worries (financial worries, ill health etc. ) represent:
Physical stress
Psychological stress
Reactive Stress
Events occurring in everyday life like time pressure or unexpected situations represent:
Physical stress
Psychological stress
Reactive Stress
The actual or perceived pressure which an individual may feel, to conform to what he believes that his peers or colleagues expect.
Peer pressure
Time pressure
Conformity
Allowing others opinions, attitudes, actions and even perceptions to be affect your own.
Peer pressure
Time pressure
Conformity
When a person has clearly specified deadlines which are specified by an external source
Actual pressure
Perceived pressure
Self-imposed pressure
Wen it's felt that there is time pressure when carrying out a task even if there is no specified deadline for it.
Actual pressure
Perceived pressure
Self-imposed pressure
When the person sets a deadline himself
Actual pressure
Perceived pressure
Self-imposed pressure
What changes body temperature and feelings of hunger
Circadian Rhythms
Digestive System
Body Immunity
When a good item is identified faulty
Type 1 Error
Type 2 Error
Type 3 Error
When a faulty is missed and it could impact safety
Type 1 Error
Type 2 Error
Type 3 Error
Short for normal, as in the normal way we do things around here.
Abnormal
Norms
Habits
Habits are things that we have learned to do without thinking.
Abnormal
Norms
Habits
The process when the brain decides what information to send, it's called
Transmit
Encode
Decode
The process when the transmitted message is 'translated' or understood by the receiver.
Transmit
Encode
Decode
The process when the decoded message is digested by the brain
Decode
Receive
Feedback
The process when the receive conforms to sender that the information has been understood
Decode
Receive
Feedback
Graphical, Symbolic and Body language are ______ modes of communication
Verbal
Non-verbal
Written/ Textual
When a team gets together:
Forming
Storming
Performing
When a team is having arguments amongst members:
Forming
Storming
Performing
When conflicts in a team are smoothing out:
Forming
Norming
Performing
When a team is a cohesive unit:
Forming
Norming
Performing
Violation that occur due to the particular factors that exist at the time, such as time pressure, high workload is called _________-
Traffic Violation
Situational Violation
Aviation Violation
Working Conditions can cause situational violence
True
False
The ability to express your feelings, opinions, beliefs, and needs in a positive, productive manner
Presentation
Assertiveness
Violation
Emirates online safety reporting system is called
SID
COURSON
ESR
