WorksheetsButler Week 9 Monday
Total questions: 20
Worksheet time: 6mins
Sources of Reservation, except
Walk In Guest
Car Rent Company
Company
Airport Representative
Dispatcher
Lanais, Room facing to ?
houses
highway
mountains
inside of the hotel
waters
Room status that if Guest who only put luggage in room but doesn’t sleep in Hotel Room....
Out Of Service (OS)
Sleep Out (SO)
Out Of Order (OO)
Occupied No Luggage (ONL)
Private and Confidential (PNC)
Quadrapel Room is A room for (a) people with 2 extra bed.
Guest who reserve with the other person’s name called.....
Voger
Pre-registration
Due-In
CIP (Commercial Important Person)
Phantom
Guest that is aged under 17 years old called,,,,,
Stay Over
Minor Guest
Minor Guest
Overnight
Disable People
Actress/Actor (Celebrity).
VIP 1
VIP 2
VIP 3
VIP 4
VIP 5
Kinds of Reservation :
Advanced
Airlines
Tentative
Panamax / Globe Key
Airport Representative
Hotel Indigo is a hotel chain from
Marriott
HYATT
ACCOR
HILTON
IHG
Airlines code for Citilink ..... ( IATA code )
QF
QC
QG
QI
QA
Kinds of Rate:
Corporate
Local
Publish
Commercial
Foreign Exchange
Semboyan of STPB is "Your Satisfied is Our Pleasure"
True
False
Group that check in together but check out one by one.
Tenant
Go - Dutch
Whole Seller
Double Book
Blocked Room
Which Names of Building in STPB is correct!
C: GEDE
N: GUNTUR
O: UTILITAS
W: POS PEGAMAN 1
I: PAPANDAYAN
Collect Call is ....
Conversation with payment made by the
receiver.
Conversation that has limited time set by the
caller.
Conversation that Collect by the operator.
A request from the guest to wake them up at a specific time.
The correct way of telephone operation.
Master Key....
Key that is used to open any door in one floor
Key that is used to open any door in the hotel
Key that is used to open any door in one door
Key carried by housekeeping or manager.
Key carried by room boys.
Mercure is a hotel chain from
Marriott
HYATT
ACCOR
HILTON
IHG
Le Meridien is a hotel chain from
Marriott
HYATT
ACCOR
HILTON
IHG
Novotel is a hotel chain from
Marriott
HYATT
ACCOR
HILTON
IHG
Luxury Collection is a hotel chain from
Marriott
HYATT
ACCOR
HILTON
IHG
