wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Oral Communication

Total questions: 128

Worksheet time: 1hrs 4mins

Name
Class
Date
1.

Your primary goal is to influence the thoughts, feelings, actions, and behaviors or attitudes of your listeners.

a)

Informative Speech

b)

Persuasive Speech

c)

Manuscript Speech

d)

Entertainment Speech

2.

Requires you to commit the speech to memory so that you do not bring your notes when delivering it.

a)

Manuscript

b)

Impromptu

c)

Persuasive

d)

Memorized

3.

Since this type of speech follows a word-for-word method, you might be tempted to skip practicing the speech.

a)

Manuscript

b)

Memorized

c)

Impromptu

d)

Extemporaneous

4.

Delivered with the help of short notes and a clear outline.

a)

Memorized

b)

Manuscript

c)

Impromptu

d)

Extemporaneous

5.

Aim to change their perception and convince them that your argument is more important, practical, attainable, or feasible.

a)

Informative

b)

Entertainment

c)

Persuasive

d)

Impromtu

6.

Speaking without advanced preparation.

a)

Extemporaneous

b)

Manuscript

c)

Memorized

d)

Impromptu

7.

The humorous speeches of comedians and performers are the best examples of this type.

a)

Persuasive

b)

Entertainment

c)

Informative

d)

Manuscript

8.

The speaker is expected to be friendly and relaxed, but still courteous during the speech delivery.

a)

Entertainment

b)

Informative

c)

Persuasive

d)

Memorized

9.

Speech about objects or people, speech about processes, speech about events, and speech about concepts.

a)

Persuasive

b)

Entertainment

c)

Manuscript

d)

Informative

10.

The purpose of this speech is not to educate, inform, or inspire because the primary goal is to make the audience relax, enjoy, and even laugh.

a)

Informative

b)

Persuasive

c)

Entertainment

d)

Memorized

11.

Knowing the audience and the occasion is crucial in writing a speech.

a)

True

b)

False

12.

The primary objective of speech writing is getting the right or appropriate topic.

a)

True

b)

False

13.

One way to relax is to over-think.

a)

True

b)

False

14.

If your speech has four paragraphs, you should focus on one paragraph at a time. Once you have memorized the first paragraph, focus on the next one. This is for memorized speech.

a)

True

b)

False

15.

If your speech has four paragraphs, you should focus on one paragraph at a time. Once you have memorized the first paragraph, focus on the next one. This is for memorized speech.

a)

True

b)

False

16.

After your speech, it is inappropriate to say “Thank you” to the organizer for the speaking opportunity.

a)

True

b)

False

17.

Communication came from Spanish terms "Communis" and "Communicare."

a)

TRUE

b)

FALSE

18.

Communication is the blood-line of the society. There would be no society if there is no communication.

a)

TRUE

b)

FALSE

19.

The following are forms of communication, EXCEPT.

a)

Verbal

b)

Aural

c)

Non-verbal

d)

Viral

20.

Is the use of language and spoken words.

a)

ORAL

b)

VERBAL

c)

AURAL

d)

NON-VERBAL

21.

Listening and hearing.

a)

ORAL

b)

AURAL

c)

VERBAL

d)

NON-VERBAL

22.

Journals, emails and text messages.

a)

VERBAL

b)

NON-VERBAL

c)

AURAL

d)

WRITTEN JOURNALS

23.

(a)   is the systematic flow of steps that we follow in order to achieve effective and successful communication.

24.

Also known as the speaker.

a)

CHANNEL

b)

NOISE

c)

SOURCE

d)

LISTENER

25.

Gets the message channeled by the source of information.

a)

SOURCE

b)

LISTENER

c)

CHANNEL

d)

MESSAGE

26.

In 3-5 sentences. What is the importance of communication on our daily lives?

4 lines
27.

It refers to the situation or environment and the circumstances in which communication occurs.

(a)  

28.

It refers to the situation that brings people to a conversation or a speaking event.

(a)  

29.

It dictates what appropriate language or vocabulary should be used or observed.

(a)  

30.

It refers to the verbal actions that accomplish something - to greet, insult, compliment, plead, flirt, supply information, or get work done.

(a)  

31.

These are the verbs that execute the speech act that they intend to effect.

(a)  

32.

It is the ability to use linguistic knowledge to effectively communicate with others.

(a)  

33.

It refers to the ability to relate to others' feelings, thoughts, and emotions.

(a)  

34.

These are the plans, ways or means of sharing information which are adopted to achieve a particular social, political, psychological, or linguistic purpose.

(a)  

35.

It refers to everything a person ahs ever experienced or not experienced, done or not done.

(a)  

36.

It refers to anything that hampers the communication.

(a)  

37.

Our group helps people experiencing ….. problems, such as during a marriage break-up.

a)

emotional

b)

physical

c)

intellectual

d)

everyday

38.

The minister ordered more ….. housing to be made available to the unemployed.

a)

accessible

b)

supported

c)

affordable

d)

welfare

39.

Paula treats her rash with an entirely plant-based ….. .

a)

ointment

b)

plaster

c)

bandage

d)

tape

40.

Thanks for nothing! You’ve been a ….. lot of help.

a)

little

b)

great

c)

small

d)

fat

41.

How did you get that nasty-looking black ….. on your arm?

a)

sprain

b)

bruise

c)

graze

d)

fracture

42.

Matt called in at the centre ……………..…. a view to finding a volunteer job.

a)

into

b)

with

c)

within

d)

without

43.

The Watsons took ……………..…. the homeless teenager and offered him a bed for the night.

a)

in

b)

within

c)

out

d)

off

44.

Despite ….. of the situation, the prime minister failed to act.

a)

having been informed

b)

informing

c)

to have informed

d)

to inform

45.

That man in the council office queue seems ….. for some time now.

a)

having waited

b)

to have waited

c)

waiting

d)

to have been waiting

46.

I think you …………..……. volunteer for that job in Spain; it will be great work experience!

a)

might

b)

ought to

c)

have to

d)

ones

e)

one

47.

The health centre’s new wheelchairs are more high-tech than the old …………..……. .

a)

one

b)

ones

c)

once

d)

one's

48.

In business, which of the following tones should be part of every written communications?

a)

Polite

b)

Funny

c)

Sarcastic

d)

Vague

49.

Which of the following is NOT one of the three basic questions you should answer before writing any business communication?

a)

"What font should be used?"

b)

“Who is the audience?”

c)

“What is the purpose?”

d)

“What tone should be used?”

50.

In business writing, which item DOES NOT drive tone?

a)

“Paragraph length”

b)

“Sentence structure”

c)

“Font style”

d)

Word choice”

51.

In business writing, which statement best describes "tone?"

a)

“The attitude shown towards the audience”

b)

The visual look and feel of document”

c)

“The length of the document”

d)

“The information given to the audience”

52.

What section of an email comes after the body?

a)

“Signature”

b)

“Header”

c)

“Salutation”

d)

“Attachments”

53.

What is a salutation?

a)

“A greeting”

b)

“A closing”

c)

“A declaration”

d)

“An announcement”

54.

Which list shows the correct order for sections in a business letter?

a)

A

b)

B

c)

C

d)

D

55.

What phase of the writing process should someone review your material?

a)

Revising

b)

Prewriting

c)

Drafting

d)

Editing

56.

Which list shows the correct order for the steps in the writing process?

a)

A

b)

B

c)

C

d)

D

57.

What is the inside address in a business letter?

a)

“The receiver's address”

b)

“The return address”

58.

In a business email, it is OK to leave the Subject Line in the header blank.

a)

Yes

b)

No

c)

Maybe

59.

Where should you put a call to action in a business letter?

a)

“In the Body's Conclusion”

b)

“In the Body's Introduction”

c)

“In the Closing”

d)

“In the Salutation”

60.

What phase of the writing process do you create a rough copy of the material?

a)

“Drafting”

b)

“Prewriting”

c)

“Revising”

d)

“Editing”

61.

What font and font size should be used in a business letter?

a)

“Times New Roman, 12 point”

b)

“Arial, 14 point”

c)

“Courier New, 10 point”

d)

“Century Gothic, 16 point”

62.

What phase of the writing process would you answer the three basic questions concerning audience, purpose and tone?

a)

“Prewriting”

b)

“Drafting”

c)

“Revising”

d)

“Editing”

63.

In a business letter, which of the following is the BEST salutation when you are not sure who will be reading the letter?

a)

“To Whom It May Concern:”

b)

“Ladies and Gentlemen:”

c)

“Dear Organization:”

64.

In a business letter, which of the following is the BEST salutation when you are not sure who will be reading the letter?

a)

“To Whom It May Concern:”

b)

“Ladies and Gentlemen:”

c)

“Dear Organization:”

65.

What is the least amount of information that should be included in a signature for a business email?

a)

"A closing and your name”

b)

“Your name and contact information”

c)

“A closing, your name and contact information”

66.

Which of the following is the BEST or MOST important tip for writing a good e-mail body?

a)

“Keep the email message short”

b)

“Focus on a several important topics”

c)

“Restate the main purpose in the closing sentence.”

d)

“Use multiple paragraphs”

67.

Writing a communication in capital letters is

a)

suggested to make the message clear

b)

always useful

c)

considered to be rude

d)

the right way to write an e-mail

68.

”Texting” means

a)

writing a test

b)

writing a text

c)

sending a short message

d)

making a texture

69.

Communication by texting is

a)

quick and informal

b)

always free

c)

useless, most of the time

d)

traditional and formal

70.

The final line of a business letter says:

a)

how many people are corresponding

b)

goodbye, formally or informally but businesslike

c)

how many attaches are with the letter

d)

how many enclosures are with the letter

71.

The subject line

a)

sums up the content of a written communication

b)

is the content of an e-mail

c)

is the name of the sender

d)

is the name of the receiver

72.

In an e-mail, “cc” means:

a)

copia carbone

b)

cortesy copy

c)

create copy

d)

courtesy copy

73.

In the body of an e-mail we find

a)

the opening salutation

b)

the regards

c)

the reason for writing the e-mail

d)

the subject of the e-mail

74.

What’s suggested to do, in the business e-mail netiquette? (more than one answer)

a)

to respond promptly

b)

to be very informal, so that a new customer can feel welcome

c)

to check work mail often

d)

to include proper salutations

e)

to attach files always

75.

What’s suggested NOT to do, in the business e-mail netiquette? (more than one answer)

a)

to send useless messages

b)

to write in a correct grammar

c)

to write our e-mail address in any file attached

d)

to write entirely in capital letters

e)

to check if our message arrived

76.

“RU SURE 2 W8 4 ME 2NITE? LMK PLS, MY TM ARRVL TBC” means:

a)

the sender is waiting for a confirm to the invitation to a big event in the night.

b)

the sender is asking a waiter to serve a special drink.

c)

the sender is asking to be waited, even if he/she doesn’t know when he/she arrives.

d)

the sender wants to know how many people will come to the event in the night.

77.

Which of the following is NOT required for written communication?

a)

accurate spelling

b)

accurate punctuation

c)

elaborate vocabulary

d)

accurate grammar

78.

When was the wooden block printing press invented?

a)

in 205 A.D.

b)

In 305 A.D.

c)

In 405 A.D.

d)

In 505 A.D.

79.

When was the first book the Gutenberg Bible, printed?

a)

In 1450

b)

In 1455

c)

In 1475

d)

In 1490

80.

When was the first American dictionary published?

a)

in 1788

b)

in 1793

c)

in 1818

d)

in 1828

81.

When was the first text message sent?

a)

in 1984

b)

in 1988

c)

in 1992

d)

in 1996

82.

What is NOT a basic requirement for a writing assignment?

a)

due date

b)

percentage of final grade the assignment will account for

c)

length requirement

d)

number of sources needed

83.

Should the writer review his writing project during the review step of the writing process?

a)

of course, be he needs to make sure he is not the only one who reviews it

b)

no, he wrote the project

c)

yes, he is the only one who knows the project

d)

if he is good at grammar and spelling

84.

According to the presentation, which of the following is NOT a way to plan and prepare for an assignment?

a)

Brainstorming

b)

Strengthening

c)

Editing

d)

Structuring

85.
All are examples of  communicating non-verbally expect...
a)
Gestures
b)
Voice
c)
Posture
d)
Touch
86.
Communication is always a ___ way process.
a)
one
b)
two
c)
three
d)
four
87.
This type of communication is speaking to teachers and students.
a)
written
b)
non verbal
c)
oral
d)
body language
88.
Which of the following are rules for good listening?
a)
Stop Talking
b)
Put talker at ease
c)
Remove distractions
d)
All of the above
89.
Of the following which is not a nonverbal communication?
a)
Eye contact
b)
Arms Crossed
c)
Verbally talking
d)
Nail biting
90.
Is email a method of communication
a)
Yes
b)
No
c)
Maybe
d)
I don't kow
91.
Can a letter be a method of communication?
a)
No
b)
Yes
c)
Sometimes
d)
I don't know
92.
What is the primary purpose of communication?
a)
To send messages between senders and receivers
b)
To establish contact between senders and receivers
c)
To use technology
d)
To sell your mixtape
93.
Making eye contact is a form of body language.
a)
TRUE
b)
FALSE
94.

Which is a communication DO?

a)

Speak loudly

b)

Laugh at people

c)

Assume responsibility in dialogue

d)

Blame

95.

Which one is an effictive communication criteria?

a)

Clear message

b)

Laughing

c)

Eyes Closed

d)

None of the above

96.

The process of exchanging thoughts and messages between two or more people is the definition of...

a)

Eye Contact

b)

Communication

c)

Conflict

d)

Communion

97.

T or F: Communication rarely goes wrong or is misunderstood.

a)

True

b)

False

98.

What dictionary is approved for use in Defence and other Australian Government agencies.

a)

The Oxford dictionary

b)

The Macquarie dictionary

c)

The Collins dictionary

d)

The Merriam-Webster dictionary

99.
Verbal and nonverbal responses to messages are called what?
a)
Message
b)
Feeback
c)
Communication
d)
Verbal
100.
The _______ are ideas or information being communicated
a)
Nonverbal
b)
Sender
c)
Messages
d)
Verbal
101.
_______________ is the process of using messages to exchange meaning
a)
Communication
b)
Feedback
c)
Message
d)
Receiver 
102.
Communication that uses words, either oral or written, is ____________
a)
Feedback
b)
Channel
c)
Sender
d)
Verbal
103.
______________ are the means used to send messages during communication
a)
Messages
b)
Channels
c)
Communication
d)
Nonverbals
104.
The person who gets the message is called the ____________
a)
Sender
b)
Channel
c)
Receiver
d)
Interpreter 
105.
The person who gives the message is called the __________
a)
Sender
b)
Provider 
c)
Receiver
d)
Feedback
106.
The sending and receiving of wordless messages is called _________
a)
Verbal
b)
Communication
c)
Nonverbal
d)
Texting
107.
Choose the answer that LEAST describes the reasons to learn good communication skills.  
a)
To work collaboratively with others in the workforce  
b)
For emergency purposes
c)
To earn a college degree
d)
To argue with our parents
108.
Which of the following is an example of nonverbal communication?
a)
Thumbs Up
b)
Saying hello
c)
Calling your dog
109.
When Mrs. Legate lectures over notes, who is the sender? 
a)
The students
b)
Mrs. Legate
c)
The notes
d)
Mr. Brahmer 
110.
When Mrs. Legate lectures over the notes, who is the receiver? 
a)
Channel
b)
Trump
c)
The students
d)
Mrs. Legate
111.
During a speech, the speaker should never give nonverbal cues
a)
True
b)
False
112.
Which of the following is NOT an example of nonverbal communication? 
a)
Screaming a name
b)
Rolling eyes
c)
Clapping hands
d)
Smiling
113.

Letters can be defined as

a)

an information that is transferred from one person to another.

b)

a brief written message used to convey information.

c)

a written document used to give and obtain information.

d)

none of the above

114.

Factors affecting communication media includes all of the following except:

a)

Speed

b)

Level of confidentiality

c)

Target audience

d)

Automation

115.

In business, the purpose of writing is mainly to:

a)

Inform

b)

Persuade

c)

Motivate

d)

Both 1 and 2

116.

In writing business letters, one has to be:

a)

Formal

b)

Informal

c)

Dull

d)

Friendly

117.

The following is (are) non-verbal communication

a)

Facial expression

b)

Appearance

c)

Posture

d)

All of the above

118.

Memos are a much more formal means of communication than business letters.

a)

True

b)

False

119.

Mrs. Jeanelyn is a domestic engineer. The underlined phrase is euphemism for?

a)

Caregiver

b)

Babysitter

c)

Housewife

d)

Domestic servant

120.

Let us donate to help underprivileged youth.

a)

poor

b)

oppressed

c)

bullied

d)

special

121.

Jordanef was having a senior moment yesterday.

a)

Stupid

b)

forgetful

c)

old

d)

happy

122.

Stephen is a complacent school kid.

a)

happy-go-lucky

b)

lazy

c)

diligent

d)

dedicated

123.

The people of Kalamansig received political donations from the government.

a)

food

b)

money

c)

clothes

d)

medical kit

124.

Melham is a big-boned kid.

a)

healthy

b)

thin

c)

fat

d)

joyful

125.

Every Saturday the waste disposal worker empties the bin.

a)

garbage collector

b)

janitor

c)

caretaker

d)

porter

126.

A physically-challenged girl who is independent and lives all alone.

a)

healthy

b)

handicapped

c)

strong

d)

brave

127.

During the final exam, Darenne was feeling under the weather.

a)

excited

b)

joyful

c)

confused

d)

sick

128.

She forgot to visit the powder room before going to the shop.

a)

toilet

b)

kitchen

c)

classroom

d)

bedroom

Similar Resources on Wayground

off shoring

123 questions

off shoring

quiz

Worksheet

•

University