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WorksheetsIKEA Commitments and Mandatories
Total questions: 12
Worksheet time: 7mins
What is the main purpose of the IKEA commitments?
To ensure consistency
To create a common framework
To define what we stand for
To stand out from the competition
All of the Above
The IKEA mandatories are _________________ of what to achieve so we can live up to the IKEA commitments.
framework, process
goals, objectives
concrete, measurable statements
rules, guidelines
What is the mandatory minimum number of home furnishing articles (set by IKEA of Sweden) that IKEA standard stores must offer?
7,000
7,200
Range grouping makes it easy to find what you are looking for and get a clear overview but what is the starting point for grouping the IKEA range?
Colour
Material
Function
Style
Price
Which of these services is not part of the core service product range?
Sewing
Delivery (with and without picking)
Assembly
Kitchen planning
Installation
When was the first IKEA catalogue launched?
1948
1959
1951
Which of the following do not reflect our Swedish heritage?
Play facilities
Room Settings
Product Names
Food Experience
Brand colours
What sets room settings, vignettes, and homes apart from other range presentation media?
They have walls.
They show products from different areas of the store together.
They show coordination of products.
They show products in function.
All of the above.
Only Lowest Price/BTI products can be used in complete price solutions.
False
True
IKEA customer guidance is not relevant for people who visit us very often.
True
False
There are (a) IKEA Commitments.
There are (a) IKEA Mandatories.
