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Worksheets

WRS Pre-test

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Professional trade organizations, classes, and trade shows are used by businesses to

a)

appeal to the general public.

b)

determine quantities to buy.

c)

obtain up-to-date information about the industry

d)

create an operating budget

2.

The goals of professional networking are to develop

a)

and present a "sales pitch" to an interviewer

b)

connections based on mutual needs and interests

c)

a resume and send it out with a business card

d)

a resume to post on social networks

3.

Which question could violate laws aimed at achieving equal employment opportunities?

a)

What is your address?

b)

What are your job skills?

c)

What is your job history?

d)

What is your religion?

4.

When writing resumes, why do employers prefer professional references over personal ones?

a)

Personal references can be biased.

b)

It is illegal to provide personal references.

c)

Professional references tend to be more intelligent.

d)

Professional references are biased.

5.

Jill's company will reimburse staff for taking professional development courses, which tells Jill that the company values

a)

continuous learning

b)

careers

c)

dual enrollment

d)

certified life experiences

6.

At 11:00 a.m., a customer asks for a prescription to be filled for pick up at noon. In this situation, filling the prescription by noon best fits in which one of the following four time-usage categories?

a)

important and not urgent

b)

not important and urgent

c)

important and urgent

d)

not important and not urgent

7.

Laura and Colleen have been working on a sales presentation for a week. Laura has a family emergency and cannot make the presentation. What should Colleen do?

a)

Ask Laura's supervisor to cover

b)

reschedule the presentation

c)

cancel the presentation

d)

review Laura's part and make the presentation

8.

Greg has decided to join the union. Union dues are $439.00 a year. Greg is paid every two weeks. Calculate the amount of dues that will be deducted from each paycheck if they are spread evenly over his paychecks. Round to the nearest penny.

a)

$16.88

b)

$18.28

c)

$22.58

d)

$36.58

9.

Sara works at the local mall. She makes $9.25 an hour and works 32 hours a week. Her deductions are 25%, to be subtracted from gross earnings. Calculate her net pay for two weeks.

a)

$7400.00

b)

$222.00

c)

$148.00

d)

$444.00

10.

How we communicate is often just as important as what we are trying to say. Avoiding using slang in the workplace is an example of understanding the skill of:

a)

teamwork.

b)

integrity

c)

respect for diversity

d)

self-representation

11.

Jose is interviewing for a full-time job at a landscaping company in which the employees sometimes wear jeans and T-shirts to work. What should Jose wear to the interview?

a)

Jeans, boots, and a T-shirt

b)

personal protective equipment

c)

dress pants, belt, and a collared shirt

d)

a formal business suit

12.

Carol often lets her personal problems and her home life negatively affect her attitude and work relationships. What workplace readiness skill does she need to address?

a)

diversity awareness

b)

professionalism

c)

creativity

d)

critical thinking

13.

You are writing an email to Sally Smith who is a potential customer. What is the BEST way to begin your email to Sally Smith?

a)

Hello Sally Smith!

b)

Dear Ms. Smith,

c)

Dear Madam or Sir:

d)

Dear Mrs. Smith

14.

Your plumbing crew is working on a new building project. You are assigned to cut pipe for the job. You notice that a peer employee is having great difficulty carrying a long section of pipe. What is the most appropriate action?

a)

Stay on your job assignment all day.

b)

Help your peer carry the long section of pipe.

c)

Tell someone else to go help the employee that is having trouble.

d)

Stop cutting long sections of pipe.

15.

Bryce is a welder. Due to budget costs, his company does not supply all of the required personal protective equipment (PPE). Bryce should

a)

tell his supervisor he will quit if the proper PPE is not provided.

b)

purchase the proper PPE to set a standard for others.

c)

refuse to work without the PPE and speak to the supervisor.

d)

use the PPE he has until it is unavailable.