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Total questions: 144
Worksheet time: 3hrs 55mins
Which document is used by a secretary to record what happened DURING a meeting?
business letter
memo
minutes
title page
Which document is used to prepare a list of the topics that will be discussed at the next staff meeting?
agenda
memo
personal business letter
research report
Which document will Scott prepare in advance to list the person who is responsible for presenting each topic at the meeting?
agenda
minutes
memo
outline
Sharon is preparing a list of topics that will be discussed at the upcoming meeting. What document format will she use?
agenda
memo
minutes
table of contents
What is a call to order?
a notation of who adjourned the meeting
a formal declaration by the chairperson that the meeting has begun
What is memorandum?
a short notice usually written by the management to address a certain policy or give a certain announcement or changes in an organization.
a short usually written by the management to address a certain policy or give a certain announcement or changes in an organization.
a long notice usually written by the management to address a certain policy or give a certain announcement or changes in an organization.
a short letter usually written by the management to address a certain policy or give a certain announcement or changes in an organization.
Below are the purpose of memo, except...
To inform
To give suggestions
To describe
To communicate the ideas.
It contains the name of the recipient of the memo who will be reading it.
To
From
Date
Subject
It contains the sender’s name and job title. i.e. your name or the name of the person who is signing the memo.
To
From
Date
Subject
It contains the complete current date or the date when the memo was written. Write the date in the format being used in your organization for all communication documents.
To
From
Date
Subject
Tells the reader what the memo is about in one line. When you write a subject line, be as much clear as possible by including meaningful words or phrase.
To
From
Subject
Date
What are the features of memo?
Keep the structure brief, simple, writing past tense
Generally less formal than letter, establish accountability, simple
Help build good relationship, difficult to understand, Keep the structure brief
Professional tone, help unbuild good relationship, as formal as letter
When is the memo written?
helath & safety committee
Joe Chan
29 Nov 2013
Room Change
To whom is the memo intended?
Health and Safety Committee
Joe Chan
Chair person
Committee
What is the purpose of this memo?
To give suggestions about the meeting
To inform about the meeting
To instruct the meeting
To remind the meeting
Read the following text to answer questions number 1 to 3.
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 20017
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
The memo is addressed to ?
New employee
Mr. Paul Walker
Head of Personal
All employees
Read the following text to answer questions number 1 to 3.
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 20017
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
What Should they do with the request?
Write down on a paper
Type nd sign
Write and sent
Signed
Read the following text to answer questions number 1 to 3.
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 20017
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
What does the memo about?
Overdue accounts
Office furniture
Supply request
Typewriter
Read the following text to answer questions number 1 to 3.
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 20017
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
The memo is addressed to ?
New employee
Mr. Paul Walker
Head of Personal
All employees
Read the following text to answer questions number 4 to 6.
Dear, Viana.
Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.
Rere
What should they do before going swimming?
Make an appointment and prepare everything
Have lunch
Have a nap and ride a bicycle
Have lunch, a nap and bring swimsuit
Read the following text to answer questions number 4 to 6.
Dear, Viana.
Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.
Rere
When will they go swimming?
In the morning
In the evening
In the afternoon
At night
Read the following text to answer questions number 4 to 6.
Dear, Viana.
Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.
Rere
Where will Rere be waiting for Viana?
At school
At her home
At the swimming pool
At Viana's home
Read the following text to answer questions number 7 and 8.
To : John Cena
Senior Secretary
From : Andy wright
Date : May 3rd,2017
Sub : Steve Wilder, American Interior Designer
Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.
What is Steve Wilder’s occupation?
A teacher
An interior designer
Secretary
Manager
Read the following text to answer questions!
To : John Cena
Senior Secretary
From : Andy wright
Date : May 3rd,2017
Sub : Steve Wilder, American Interior Designer
Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.
Who is Mr. Andy wright?
A designer
Junior Secretary
John' boss
Steve's boss
Read the following text to answer questions number 7 and 8.
To : John Cena
Senior Secretary
From : Andy wright
Date : May 3rd,2017
Sub : Steve Wilder, American Interior Designer
Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.
When will Mr. Wilder visit their office?
At night
In the afternoon
May 3rd 2017
May 5th 2017
Read the following text to answer questions
To : John Cena
Senior Secretary
From : Andy wright
Date : May 3rd,2017
Sub : Steve Wilder, American Interior Designer
Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.
Where does Mr. Wilder come from?
America
Australia
German
Canada
Which of the following is the correct font for a memo?
Times New Roman
Calibri
Arial
Comic Sans MS
"Memo" is short for _____________
Memorandum
Memory
Memos
None of the these listed
What are the 4 headings to a memo? (IN ORDER)
FROM, DATE, TO, SUBJECT
SUBJECT, TO, DATE, FROM
TO, FROM, DATE, SUBJECT
TO, DATE, FROM, SUBJECT
What do you change your margins to for a memo?
TOP 2", BOTTOM 1" & SIDES 2"
TOP 1", BOTTOM 1" & SIDES 2"
TOP 2", BOTTOM 1" & SIDES 1"
What type of spacing do you use throughout your memo?
Double Space
Triple Space
Single Space
What key do you use to align the Headings entries in the memo?
Tab Key
Space Bar
Enter Key
What should your Font Size be?
11
10
12
13
What is included at the bottom of the memo?
Initials
Name
Author
None of these
What should the Top Margin be in the memo?
1"
2"
0"
What should the Spacing After be set to in the memo?
0pt
8pt
16pt
20pt
Memorandums are usually referred to as ________
Memos
Letters
Messages
Emails
How many times do I strike the tab key after FROM heading?
Once
Twice
Three
Four
How many times do I strike the tab key after SUBJECT heading?
Once
Twice
Three
Four
What is a list of items to be discussed or acted upon at a meeting?
Agenda
Minutes
Old business
What is a list of items prepared BEFORE a meeting to be discussed or acted upon?
minutes
agenda
report
What are the components found in the heading section of the agenda?
call to order, time, date
location, new business, adjournment
organization name, date, location, and time of the meeting
An SHORT agenda may be centered
up and/or down
horizontally and/or vertically
left and/or right
What is the body of the agenda?
time slots, topics, speakers/presenters
margins, topics, alignment
alignment, spacing, margins
What is prepared AFTER a meeting that describes the discussions, decisions, and actions that occurred during a business meeting?
agenda
report
minutes
How close a measurement is to the accepted value is called..
Accuracy
Precision
Significant
Estimate
Reliability refers to the extent to which result are (a)
Reliability is the degree to which an assessment tool produces stable and consistent results?
True
False
the variable in an experiment that constant and unchanged
controlled
manipulated
responding
observe
Validity is a measure of how
large the results are
repeatable the method is
correct the results are (in regard to wider research)
incorrect the results are
What is the purpose of a proposal?
To complain about service
To apply for a place
To share about holiday plans
To suggest ideas
Proposal writing is always formal.
True
False
A proposal can be in 3 different formats; email, letter, report.
True
False
The format of a proposal report should follow an (a) report.
To:
From:
Date:
Title of report
Report written by:
A proposal report is the most formal as it tends to be detached and objective.
To be detached means to not have interaction between two parties.
Yes
No
A proposal letter is in hard copy while an email proposal is in soft copy.
True
False
The formats for proposal letter and proposal email are the same.
True
False
Who is the writer of the play "The proposal"?
A) Robert Frost
B) Anton Chekov
C) Carolyn Wells
D) Robin Klein
Be sure your proposal is ---------- realistic.
financially
physically
un
really
How should you be ready for your audience?
act like you are going to convince them easy
act as if they are skeptical
what audience?
do not worry about them
Why should you research your topic?
just for the fun on it
to make the process easier
convince readers
You boss told you to
Make sure you proposal is packaged
attractively.
fire.
within the head of your decapitated enemy.
in confusing fonts and styles.
A winning proposal contains:
Study technology & customers
price analysis
site visit reports
interviews
You should read your competitor’s What to help scout out what they are doing?
policy
website
rule book
employee FB profiles
When writing a proposal who is your focus?
audience
YouTube
family dog
traffic on Main St.
When writing your proposal, _______ your reader’s questions and objections.
Ask karen about
observe
anticipate
deny
What you propose should be ______ .
Bob Ross's Choice
outlandish
consistent with vision of organization
your validated opinion
How should you research your proposal topic?
Unbiased, credible sites
phone a friend
with the magic conch shell
everything on the internet, it's all true after all!
individuals who can attest to the applicant’s abilities at work, school and in character
Friends
Contact Information
Parents
References
Choose the best objective for a Sally's resume:
Awesome graduate of life seeking any fun position requiring a cool girl with a great sense of humor and style.
Graduate seeking a position that I could take professional pictures of people.
What is the purpose of a resume?
to get a job
to show off
to transfer companies
to get an interview
How many parts is a basic resume divided in?
1
2
3
4
5
Where would I place: Public Relations Major in a resume?
Contact information
Skills
Experience
Education
Hobbies
Where would I place: gonzalez.mari.e@gmail.com in a resume?
Contact Information
Skills
Experience
Education
Hobbies
Where would I put Supervised the distribution of lunch in a resume?
Contact Information
Skills
Experience
Education
Hobbies
Where would I put Fully Bilingual (English & Spanish) in a resume?
Contact Information
Skills
Experience
Education
Hobbies
True or false: In a resumé, you should be truthful with your skills.
True
False
True or false: "Able to work under maximum supervision" is a good statement to include in a resumé
True
False
True or false: Your contact information needs to have: your name, address, spam email, phone number
True
False
Where would I place Painting in a resume?
Contact Information
Skills
Experience
Education
Hobbies
Shift Supervisor / Barista, 9/17- present
Starbucks Coffee Shop, MSU, MI
Shift Supervisor / Barista, 9/17- present
Starbucks Coffee Shop, MSU, MI
20 hours per week
Took care of customers (Best Customer Service Award)
Managed marketing campaigns
