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WorksheetsFront Office Operations Trivia Quiz
Total questions: 10
Worksheet time: 5mins
Which hotel was the staff working for?
ARDE
BRDE
CRDE
DRDE
ARDE
What was the lady guest looking for when she approached the front desk agent?
Bracelet
Necklace
Ring
Watch
What time did the lady guest mentioned she left the room in the morning?
0800hrs
0900hrs
1000hrs
1100hrs
How many Security Managers were there to sweep the room?
1
2
3
4
What did the Front Desk Agent offered the lady guest when she said she was hungry?
All Day Dining Restaurant
Chinese Restaurant
Indian Restaurant
In Room Dining
What room was the lady guest in?
250
251
350
351
How long did the male guest waited for his bags?
20 minutes
25 minutes
30 minutes
35 minutes
What is the color of the luggage as mentioned by the male guest?
Red
Blue
Green
Black
What is the name of the male guest and his room number?
Mr Loo, #1501
Mr Low, #1501
Mr Woo, #1510
Mr Wu, #1510
What did the front desk agent arrange for the male guest as a form of service recovery to get to his meeting & what time?
Hotel Car, 5.30pm
Private Taxi, 6.30pm
Limousine Taxi, 6.30pm
Grab Car, 5.30pm
