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Conflict Management

Total questions: 14

Worksheet time: 4hrs 30mins

Name
Class
Date
1.

Which is not a style of expressing conflicts?

a)

alertness

b)

passive aggression

c)

direct aggression

d)

indirect communication

2.

This image of the 2 girls fighting describes ...

a)

passive aggression

b)

direct aggression

c)

nonassertion

d)

assertion

3.

"The inability or unwillingness to express thoughts or feelings in a conflict" is called...

a)

indirect communication

b)

passive aggression

c)

nonassertion

d)

assertion

4.

"Handling conflicts by expressing needs, thoughts, and feelings, clearly and directly" is called...

a)

nonassertion

b)

assertion

c)

direct aggression

d)

passive aggression

5.

"She is always not straight to the point when I ask her a simple question. I don't understand her." This is...

a)

passive aggression

b)

direct aggression

c)

indirect communication

d)

direct communication

6.

"Wow! You sing like my grandmother. And it rains when she sings." This statement describes...

a)

passive aggression

b)

direct aggression

c)

nonassertion

d)

assertion

7.

Below are types of passive aggression, except for...

a)

namecallers

b)

pseudoaccomodators

c)

withholders

d)

guiltmakers

8.

"An assertive person would be more____in his communication with others." Except for...

a)

indirect

b)

confident

c)

diplomatic

d)

clear

9.

Essential good conflict management behaviors include the following, EXCEPT for ...

a)

self-monitoring skills

b)

communication skills

c)

cognitive complexity skills

d)

dependent skills

10.

Me to John: "Yes. I think you are right." However, in my mind: "Err...I don't think so!" This BEST describes ...

a)

a direct aggressive person

b)

an assertive person

c)

an indirect communicator

d)

a passive aggressive person

11.

"You do that to me again, that's the end of you!" This direct aggression is...

a)

ridicule

b)

threat

c)

attack on competence

d)

swearing

12.

"Let's throw rotten eggs on her door! Who told her not to answer invite us to the party." Which type of passive aggression describes this situation?

a)

trivial tyrannisers

b)

pseudoaccomodators

c)

withholders

d)

guiltmakers

13.

Bob's mom punished him by saying, "No Internet for a month!" This passive aggression is...

a)

trivial tyrannisers

b)

pseudoaccomodators

c)

withholders

d)

guiltmakers

14.

Let's pour white paint on his car! Serves him right for stealing my girlfriend! This type of passive aggression is called...

a)

trivial tyrannisers

b)

pseudoaccomodators

c)

withholders

d)

guiltmakers