Wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Customer Service (Ops) PTE May 11-13

Total questions: 12

Worksheet time: 22mins

Name
Class
Date
1.

Enter your complete name for e-certificate reference.

4 lines
2.

What session did you attend?

a)

Tues May 11 am

b)

Tues May 11 pm

c)

Wed May 12 am

d)

Wed May 12 pm

e)

Thurs May 13 am

3.

Who is your facilitator for this training?

a)

Rachel Lacuesta

b)

Nina Reyes

c)

April Labayen

d)

Thea Cinco

4.

Please indicate the likelihood that you would recommend this program to others​.

a)

0 Poor

b)

1-3 OK

c)

3-6 Good

d)

7-9 Very Good

e)

10 Excellent

5.

The facilitator encouraged participation and interaction.

a)

0 Poor

b)

1-3 OK

c)

4-6 Good

d)

7-9 Very Good

e)

10 Excellent

6.

The facilitator's explanation was clear and easy to understand.

a)

0 Poor

b)

1-3 OK

c)

4-6 Good

d)

7-9 Very Good

e)

10 Excellent

7.

The facilitator demonstrated deep expertise and knowledge​ of the topics covered.

a)

0 Poor

b)

1-3 OK

c)

4-6 Good

d)

7-9 Very Good

e)

10 Excellent

8.

​Overall speaking, how would you rate the program?

a)

0 Poor

b)

1-3 OK

c)

4-6 Good

d)

7-9 Very Good

e)

10 Excellent

9.

Which part(s) of the program​ were MOST beneficial?

4 lines
10.

Which part(s) of the program were LEAST beneficial?

4 lines
11.

Other comments/feedback?

4 lines
12.

Would you like to attend more webinars like this in the future?

a)

Yes

b)

No