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Worksheets10. Managing Strategic Change
Total questions: 10
Worksheet time: 8mins
An internal factor that would likely be a cause of change in a business is:
A prolonged recession
Closure of a business unit
Business failure of a competitor
A fall in the £/$ exchange rate
An advantage of using network analysis in planning complex business projects is that:
Lean production techniques do not need to be used
Resources can be redirected to critical activities
Blame can be apportioned for adverse budget variances
Projects will be completed faster than competitors
Activities on the critical path have:
The shortest durations
Negative float
Positive float
Zero float
An attempt to change the organisational culture of a business will be particularly difficult where:
The influence of the founder remains strong
The business has a low and declining market share
The employees of the business are used to, and embrace change
Employees feel empowered and motivated in their work
In Hofstede’s study of national cultures, what term was used to categorise cultures in terms of their attitude to societal rank and status?
Masculinity vs femininity
Power distance
Uncertainty avoidance
Individualism vs collectivism
According to Handy, in which type of culture is power and status determined by position in the hierarchy?
Task
Role
Power
Person
Each of the following reasons for resistance to change were suggested by Kotter and Schlesinger, except which one?
Different assessments
Parochial self-interest
High tolerance for change
Misunderstanding and lack of trust
Lewin’s Force Field Analysis attempts to identify and evaluate:
Internal and external forces for change
Strengths and weaknesses creating change
Reasons why change will be successful, or not
Driving and restraining forces for change
According to Kotter and Schlesinger, which way of overcoming resistance to change is astrategy of “last resort” as it is most likely to damage trust within an organisation?
Participation and involvement
Facilitation and support
Explicit and implicit coercion
Negotiation and bargaining
A reason why the introduction of greater use of automation by a manufacturing business might encounter resistance from employees is:
Higher equipment maintenance costs
Risk of higher labour productivity and efficiency
Competitors are likely to respond with a similar change
Self-interest caused by higher job insecurity
