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CHAPTER 5: CHANGE IN ORGANIZATION

Total questions: 10

Worksheet time: 20mins

Name
Class
Date
1.

Open System Model is_________________

a)

Condition for change

b)

Framework for change

c)

Vision for change

d)

Resistance to change

2.

"Getting the group to work together like team". This statement is suitable refer to______________

a)

Communicating the Vision

b)

Empower Action

c)

Build A Guiding Team

d)

Don’t Let Up

3.

"Create short-term wins" means_______________

a)

Getting rid of obstacles

b)

Create clear, visible success stories early in the process

c)

Ensuring everyone understands & accepts the vision

d)

Developing strategies for achieving that vision

4.

List down THREE (3) elements in internal pressure for change in organization

a)

Age of the organization, Competition, Leadership turnover

b)

Competition, Threat to power relationship, Leadership turnover

c)

Age of the organization, Size of the organization, Leadership turnover

d)

Nature of workforce, Nature of workforce, Size of the organization

5.

List down THREE (3) elements in external pressure for change in organization

a)

Competition, Social trends, Technology

b)

Negotiation, Insecurity, Participation

c)

Competition, Insecurity, Participation

d)

Negotiation, Social trends, Participation

6.

Give THREE (3) elements in individual resistance for change

a)

Insecurity, Sunk cost, Fear of the unknown

b)

Sunk cost, Threatened Cohesiveness, Fear of the unknown

c)

Insecurity, Economics factors, Fear of the unknown

d)

Threatened Cohesiveness, Threat to expertise, Sunk cost

7.

Threatened Cohesiveness is the resistance from__________

a)

Individual

b)

Group

c)

Organizational

8.

Give TWO (2) elements in organizational resistance

a)

Group Inertia and Threat to expertise

b)

Threatened Cohesiveness and Group Inertia

c)

Structural Inertia and Group Inertia

d)

Structural Inertia and Threat to expertise

9.

Coercion to change mean___________

a)

Cooperation to change

b)

Must to change

c)

Participation to change

d)

Negotiation to change

10.

John Kotter introduced___________steps for leading change

a)

5

b)

8

c)

9

d)

6