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WorksheetsEmployment skills
Total questions: 40
Worksheet time: 2hrs 0mins
Jean would like to work at the medical facility where she is doing her practicum. Which action is most likely to lead to the offer of a permanent position?
Talking with her practicum coordinator.
Letting the people in the department know how she feels.
Talking to the people in the facility's human resources department.
Trying to do everything she sees, even if she is not sure of the procedure.
What is one of the first things a medical assistant graduate should do when starting a job search?
Construct a resume.
Call a recruiting company and have it perform the search.
Set a goal and identify the ideal job for his or her current circumstances.
Have friends ask their bosses if they are planning on hiring anyone else.
How can the medical assistant identify potential employers?
Scan advertisement for possible open positions.
Fill out applications at larger institutions where resumes remain on file.
Perform Internet searches to identify local physicians and medical facilities.
Ask contacts who work at health care facilities to look at internal job postings.
All of the above.
Which of the following is the best example of networking?
Meeting your best friend for coffee every week.
Describing your job search to a friend of the family.
Dropping by to visit former instructors in your medical assisting program.
Asking your boyfriend to proofread your resume for grammar and spelling.
What is the primary purpose of networking during the job search?
To demonstrate good people skills.
To obtain verbal information about potential jobs.
To stay in contact with other individuals in the health care field.
To give and receive emotional support during the job-hunting process.
What is the primary purpose of a resume?
Obtain an interview for an open position.
Show that you have graduated from an accredited program.
Make your qualifications appear more extensive than they really are.
Write down everything about yourself so that you do not forget facts during the interview.
What information is not included on a resume?
Education
Work history
Marital status
Name, address, and telephone number.
A medical assistant with several years of experience might want to highlight skills that will transfer to a different type of work. What style of resume meets this goal?
Targeted
Functional
Experiential
Chronological
What style of resume would a recent graduate from an accredited medical assistant program probably use if he or she worked part-time and summers as a cashier?
Targeted
Functional
Experiential
Chronological
Where will a medical assistant indicate that he or she is seeking a particular type of job and will accept only that type of position?
Near the top of the resume in the "Objective" statement.
In the "Position Sought" statement at the bottom of the resume.
In the cover letter, so that the person reading the letter does not have to bother reading the resume.
In the resume under "Work Experience," to highlight that the medical assistant has experience in those tasks.
Which of the following should be included with personal demographic information at the top of the resume?
E-mail address
Best time to call
How many miles you are willing to travel
If you have taken and/or passed the CMA (AAMA) or RMA examination.
Which of the following is an example of a very specific objective that might be included on the resume of a recent medical assisting graduate?
To obtain an entry-level position as a medical assistant.
To obtain a challenging position as a medical assistant.
To obtain a position as a clinical medical assistant in the office of a dermatologist.
To obtain a medical assisting position that provides opportunity for growth and professional development.
In what order should information about education be presented on a medical assistant's resume?
Chronological order
Reverse chronological order
The medical assisting training program should always be last.
Information about the medical assisting training program should always be first.
When preparing a resume, what information should be included about each educational experience and/or educational program attended?
Grade point average for each year
Year(s) the institution or program was attended
Name of the director of the program or student's major
Street address, city, and state of the institution or program
If a section of the resume is titled "Work Experience," which of the following previous experience can be included?
Years as a homemaker
Volunteer experience at a local hospital
Employment as a cashier at a supermarket
Medical assisting externship in an accredited medical assisting program
All of the above
Which of the following statements would be most descriptive when describing job responsibilities on a resume?
Was a team player
Assisted the manager as required
Worked well with other employees
Sorted and opened mail in a 10-person office
Linda is a medical assistant student who is about to graduate from an accredited medical assistant program. She has no prior paid work experience relevant to medical assisting; however, she did volunteer as a "candy striper" in a hospital for a couple of years. Linda also completed a 200-hour practicum as a component of her medical assistant program. How should these experiences be noted in the resume?
They can be included under "Work Experience."
They should not appear on the resume but should be included in the cover letter.
They should be included under another heading, such as "Related Health Care Experience."
They do not need to be on the resume - Linda can mention these items during the interview.
How many names and addresses of references should be included on a resume?
None
Two to four
Exactly four
Five to seven
Which of the following is the least desirable reference?
Former instructor
Previous employer
Practicum coordinator or supervisor
Neighbor who has known the applicant for many years
What should be done before an individual's name is used as a reference?
The person should be asked if his or her name can be used.
No specific action is required, because he or she may never be contacted.
The person should be sent a letter stating that his or her name will be used.
The person should give permission in writing for his or her name to be used.
What guideline(s) relate to the use of a cover letter in the job search?
It should accompany every resume sent out by mail.
It should explain briefly why the resume is being sent.
It may state whether the applicant is responding to a particular ad.
It may state that the applicant is sending an open query about possible job opportunities.
All of the above.
What action should the medical assistant take after sending out a resume?
Call daily in order to show interest in the job.
Wait patiently for a call to set up an interview.
Call after a few days to inquire whether the resume has been received.
Call and ask how many resumes have been received and what the chances are for having an interview.
Many large medical facilities ask a job applicant to fill out an application in addition to submitting a resume. Which of the following actions is NOT recommended when filling out an application?
Using only positive statements
Answering all questions fully and truthfully
Including names and telephone numbers of previous supervisors
Referring to your resume for questions on the application form that are covered there
Which action is most helpful for a job candidate between the time an interview has been arranged and the actual interview?
Having a manicure to apply fresh nail polish
Learning as much as possible about the facility
Purchasing a pair of designer jeans to wear to the interview
Making an anonymous visit to the facility to observe how it functions.
If the interviewer says, "Tell me about yourself," how should a job applicant answer?
By telling the interviewer about his or her family
By telling the interviewer that he or she has some weaknesses
By telling the interviewer about his or her education and previous work experience
By telling the interviewer about character traits and skills that will help him or her do the job
What should a job applicant do on the day after a job interview?
Send another resume - as a follow-up.
Call the interviewer and ask for feedback about the job interview.
Call and asks if there is additional information that the interviewer needs.
Write the interviewer a thank-you note reaffirming his or her interest in the job.
After a position has been offered, the question of salary is explored. What should an applicant do if the salary offered is less than anticipated?
Ask when raises will next be given
Accept the job and hope for the best
Decline the job and look elsewhere
Ask for a specific time frame when his or her performance will be reviewed and if a raise will be possible.
What question is it illegal for an employer to ask a female candidate who looks to be in her fifties during an interview for a medical assistant position?
How many children do you have?
Are you Chinese?
How old are you?
Does your family celebrate Christmas?
All of the above.
What term is used to describe the situation of an employee who has become disillusioned with his or her work and has lost interest and enthusiasm about the job?
Conceit
Burnout
Boredom
Self-actualization
After five years of employment at a family practice facility, Margaret decided that she would like to upgrade her administrative skills and enroll in a health care management program. For what type of position would this training be useful?
Coding specialist
Clinical supervisor
Laboratory supervisor
Office manager or practice manager
A job search will usually be successful if a medical assistant applies for three to five positions using the Internet.
True
False
When the medical assistant sends a resume to a medical office, he or she will usually not be asked to fill out a job application.
True
False
If possible, it is best to limit a resume to a single page.
True
False
A targeted resume usually begins with a specific employment objective that describes the type of position the applicant is seeking.
True
False
On a chronological resume, a potential employer will assume that any gaps in employment for a woman can be attributed to staying home and raising children.
True
False
The statement "prepared patients for examination" would be an example of the participle form of the verb.
True
False
Credentials for CPR and first aid should be included on a medical assistant's resume.
True
False
Even if a resume is submitted to a potential employer electronically, it is still recommended to include a cover letter or e-mail.
True
False
It is illegal for an employer to ask an applicant for a medical assistant position to take a keyboarding test.
True
False
When interviewing for a position as a medical assistant, an applicant should focus primarily on describing his or her clinical and administrative skills and try to give an impression of being "all business."
True
False
