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Effective Time Management

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

What happens if we constantly multi-task or switch-task? Select & submit 3 answers.

a)

Increased time to complete tasks

b)

Increased productivity

c)

Quality of work decreases

d)

Stress levels increase

2.

When scheduling your calendar appointments, these are some of the best practices EXCEPT...

a)

Think of your calendar as a commitment

b)

When you commit to an appointment, always put it into your calendar

c)

Schedule buffer time for prep time and breaks

d)

Schedule everything

e)

Avoid double-booking yourself

3.

To help you focus and save time, we do these things upfront EXCEPT...

a)

Keep your workspace tidy and organized

b)

Keep your mind clear and focused on the task at hand

c)

We keep ourselves busy with Zoom calls

d)

Identify your most valuable activities

4.

Manage. Do it now.

Crisis | Deadlines | Problems | Escalations | Etc.

a)

Important And Urgent

b)

Important Not Urgent

c)

Not Important and Urgent

d)

Not Important Not Urgent

5.

Focus. Schedule a time to do it

Strategies | Product Roadmap| Planning | Etc.

a)

Important And Urgent

b)

Important Not Urgent

c)

Not Important and Urgent

d)

Not Important Not Urgent

6.

Limit. Eliminate where possible

Social media |Over-Analysis | Distraction | Gossip | Etc.

a)

Important And Urgent

b)

Important Not Urgent

c)

Not Important and Urgent

d)

Not Important Not Urgent

7.

Avoid. Who can do it for you?

Interruptions | Delegate | Re-schedule | Etc.

a)

Important And Urgent

b)

Important Not Urgent

c)

Not Important and Urgent

d)

Not Important Not Urgent

8.

This is in reference to the Red Hat software maintenance that I purchased in October. I discussed it with you at that time, but still haven’t received the confirmation and the order status now shows cancelled.

Can you check and let me know where we stand with this?

Thanks,

Mr. Customer

a)

Do it

b)

Delete it

c)

Defer it

d)

Delegate

9.

Hi Salesrep

In Sept you assisted me with an order for computers for my salon. I am ready to make a purchase for another location and need to place an order. Please let me know if you have the same unit available or if you have something else that may be an upgrade. I'm also hoping to get them on some type of sale or discount since this is our 2nd purchase with you and we’d like four.

Sincerely,

Mrs. Customer

a)

Do it

b)

Delete it

c)

Defer it

d)

Delegate

10.

Sales Rep,

We purchased this system in December and it should have the 3 year Pro-Support warranty. When I check the warranty status on line, it shows as Unknown and 0 days left. Will you please correct this. A copy of the packing list is attached for your reference. If you are not the appropriate person to handle this request, will you please forward to the right person

Thanks for your help,

Mrs. Customer

a)

Do it

b)

Delete it

c)

Defer it

d)

Delegate

11.

Hi Sales

We're from an IT solution company and we are looking to provide some online training on Microsoft Programming courses that may interest your company. When will be a good time for us to chat?


Best regards

Mr. ABC

a)

Do it

b)

Delete it

c)

Defer it

d)

Delegate

12.

Here's your Call to Action on your Time Management. Select & submit 4 answers.

a)

Avoid multi-tasking

b)

Minimize self-imposed distractions

c)

Handle all mailers in Inbox

d)

Focus on your most valuable activities

e)

Categorize and assign email