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Seven Quality tools

Total questions: 15

Worksheet time: 24mins

Name
Class
Date
1.

Which of the items below are benefits of quality control? Select all that apply (3 options)

a)

Customer satisfaction will increase

b)

Increases overtime

c)

Number of defective products will decrease

d)

Lowers costs for the company

2.

Dr. Walter Shewhart and Dr. W. Edwards Deming were the first people to introduce quality control to Japan.

a)

True

b)

False

3.

The picture is best described as a __________.

a)

Pareto Chart

b)

Histogram

c)

Graphs

d)

Cause & Effect Matrix

4.

Wilfredo Pareto, the Italian economist, was the first to identify the so-called __________ rule.

a)

90-10

b)

80-20

c)

60-40

d)

70-30

5.

__________ invented the tool we now call the cause-and-effect diagram/fishbone.

a)

Dr. Walter Shewhart

b)

Dr. W. Edwards Deming

c)

Dr. Genchi Taguchi

d)

Dr. Kaoru Ishikawa

6.

Correlation does not automatically mean causation.

a)

True

b)

False

7.

What type of chart is shown in the image below?

a)

CP

b)

Run

c)

Control

d)

Process Capability

8.

It is a visual representation tool for a sequence of operation

a)

Pareto Chart

b)

Flow Chart

c)

Scatter Diagram

d)

Check Sheet

9.

It is a structured, prepared form for collecting and analyzing data

a)

Pareto Chart

b)

Flow Chart

c)

Fishbone Diagram

d)

Check Sheet

10.

It is the best Frequency distribution tool.

a)

Flow chart

b)

Histogram

c)

Check sheet

d)

Scatter diagram

11.

In this tool, we can find possible causes with the help of 6M concepts such as man, machine, material, method, measurement, and mother nature.

a)

Cause and effect diagram

b)

Pareto chart

c)

Check sheet

d)

Histogram

12.

It counts the number of occurrences of an event, such as defects or nonconformance.

a)

Scatter diagram

b)

Ishikawa

c)

Control Chart

d)

Check sheet

13.

It is used for studying the process variation over time

a)

Flow chart

b)

Control chart

c)

Control Sheet

d)

Histogram

14.

Each tool has its own specialty for problem solving and analysis.

a)

True

b)

False

15.

Why we use The 7 QC Tools for Process Improvement? (3 options)

a)

It is a fundamental concept to improve the process and product quality.

b)

These 7 QC tools aren't easy to understand and implement and they do not need complex analytical/ statistical competence, hence it is simple yet powerful

c)

This facilitates the organization to resolve the basic problems.

d)

It is used to examine the production sequence, identify the key issues, control fluctuations of product quality, and give solutions to avoid future defects