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COMMUNICATION M2

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

Which one is an email etiquette?

a)

Keep email short

b)

Send virus infected mail

c)

Forward false messages

d)

Use all caps or small letter in email

2.

Which one is considered to be a good communication?

a)

Message is ambiguous

b)

Sender is positive towards receiver

c)

Receiver doesn’t listen to sender

d)

Sender attacks receiver

3.

Which one is considered to be a poor communication?

a)

Message is ambiguous

b)

Message is clear and direct

c)

Receiver is open to listen

d)

Sender is positive towards receiver

4.

Which one is NOT a benefit of oral communication?

a)

It is quick

b)

It is for record

c)

It is direct

d)

Feedback is immediate

5.

Which one is NOT a part of Triple ‘A” listening?

a)

Anxiety

b)

Attitude

c)

Attention

d)

Adjustment

6.

Which one is NOT an article?

a)

a

b)

an

c)

in

d)

the

7.

Which one is NOT an element of 3P’s of public speaking?

a)

Prepare

b)

Practice

c)

Posses

d)

Perform

8.

Which one is NOT an essential characteristic to achieve success?

a)

Commitment

b)

Integrity

c)

Confidence

d)

Unethical work

9.

Which one is NOT the outcome of positive attitude?

a)

enthusiasm

b)

creativity

c)

boredom

d)

problem solving attitude

10.

Which one is the latest and effective means of modern communication?

a)

Fax

b)

Postal mail

c)

Electronic mail

d)

Message through TV

11.

___ means communication without words.

a)

Object communication

b)

Written communication

c)

Oral communication

d)

Non- verbal communication

12.

The person who transmits the message is called ___.

a)

channel

b)

sender

c)

receiver

d)

response

13.

. ___ aims at making people work together for the common good of the organization.

a)

communication

b)

. conversation

c)

combination

d)

connection

14.

at each stage in the process of communication, there is a possibility of interference which may hinder the process. Such interference is known as ___.

a)

sender

b)

receiver

c)

barrier

d)

none of them

15.

___ describes all forms of human communication that are not verbal.

a)

prosody

b)

vocalics

c)

haptics

d)

para language

16.

. normally communication is ___, wherein the information or message is transferred from one person to another.

a)

impersonal

b)

interpersonal

c)

personal

d)

important

17.

. A ___ connects the sender to the receiver.

a)

Channel

b)

Noise

c)

Communication

d)

feedback

18.

The ___ in the usage of words may be a serious barrier to effective communication.

a)

disturbance

b)

discrimination

c)

disorder

d)

distortion

19.

. Most of us use ___ and ___ in addition to words when we speak.

a)

words and gestures

b)

gestures and body language

c)

body language and posture

d)

posture and eye gazing

20.

___ refers to pitch, loudness, duration, intonation and, tempo.

a)

touches

b)

prosody

c)

gestures

d)

haptics

21.

In ___ main intention is to seek certain information which will be appreciated.

a)

empathetic

b)

comprehension

c)

appreciative

d)

therapeutic

22.

. Dialogic listening is also known as ___.

a)

therapeutic

b)

appreciative

c)

relational

d)

evaluative

23.

___ means looking quickly over a textbook to get a general superficial idea of the content.

a)

scanning

b)

extensive reading

c)

skimming

d)

intensive

24.

___ reading is ideal and helps comprehension

a)

extensive

b)

loud

c)

intensive

d)

silent

25.

The second step in the SQ3R of reading is ___.

a)

survey

b)

question

c)

read

d)

review