WorksheetsCOMMUNICATION M2
Total questions: 25
Worksheet time: 13mins
Which one is an email etiquette?
Keep email short
Send virus infected mail
Forward false messages
Use all caps or small letter in email
Which one is considered to be a good communication?
Message is ambiguous
Sender is positive towards receiver
Receiver doesn’t listen to sender
Sender attacks receiver
Which one is considered to be a poor communication?
Message is ambiguous
Message is clear and direct
Receiver is open to listen
Sender is positive towards receiver
Which one is NOT a benefit of oral communication?
It is quick
It is for record
It is direct
Feedback is immediate
Which one is NOT a part of Triple ‘A” listening?
Anxiety
Attitude
Attention
Adjustment
Which one is NOT an article?
a
an
in
the
Which one is NOT an element of 3P’s of public speaking?
Prepare
Practice
Posses
Perform
Which one is NOT an essential characteristic to achieve success?
Commitment
Integrity
Confidence
Unethical work
Which one is NOT the outcome of positive attitude?
enthusiasm
creativity
boredom
problem solving attitude
Which one is the latest and effective means of modern communication?
Fax
Postal mail
Electronic mail
Message through TV
___ means communication without words.
Object communication
Written communication
Oral communication
Non- verbal communication
The person who transmits the message is called ___.
channel
sender
receiver
response
. ___ aims at making people work together for the common good of the organization.
communication
. conversation
combination
connection
at each stage in the process of communication, there is a possibility of interference which may hinder the process. Such interference is known as ___.
sender
receiver
barrier
none of them
___ describes all forms of human communication that are not verbal.
prosody
vocalics
haptics
para language
. normally communication is ___, wherein the information or message is transferred from one person to another.
impersonal
interpersonal
personal
important
. A ___ connects the sender to the receiver.
Channel
Noise
Communication
feedback
The ___ in the usage of words may be a serious barrier to effective communication.
disturbance
discrimination
disorder
distortion
. Most of us use ___ and ___ in addition to words when we speak.
words and gestures
gestures and body language
body language and posture
posture and eye gazing
___ refers to pitch, loudness, duration, intonation and, tempo.
touches
prosody
gestures
haptics
In ___ main intention is to seek certain information which will be appreciated.
empathetic
comprehension
appreciative
therapeutic
. Dialogic listening is also known as ___.
therapeutic
appreciative
relational
evaluative
___ means looking quickly over a textbook to get a general superficial idea of the content.
scanning
extensive reading
skimming
intensive
___ reading is ideal and helps comprehension
extensive
loud
intensive
silent
The second step in the SQ3R of reading is ___.
survey
question
read
review
