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Solution Centre Technical Skills Assessment

Total questions: 25

Worksheet time: 12mins

Name
Class
Date
1.

Click on the Desktop Computer

a)
b)
c)
2.

Does Mac OS have a virtual assistant?

a)

Siri

b)

Cortana

c)

Google Assistant

3.

Choose the operating systems

a)

Linux, Ubuntu, Mac OS, windows

b)

Apache Hadoop, Pig, Hive, Mahout

c)

Cassandra, Oracle, SQL, Mongo DB

4.
The start button located on the bottom left of your screen can be found on what operating system?
a)
Mac OS X
b)
Windows
5.
Which of these are mail protocols?
a)
SMTP and POP
b)
TCP and FTP
c)
FTP and SMTP
d)
POP and IP
6.
What is a network?
a)
Two or more computers connected to each other
b)
Computers in a circle
c)
Clients receiving data from servers
d)
Spiders doing a job
7.

Types of IP address

a)

Physical and logical

b)

Network and host

c)

Network and subnet

d)

Static and Dynamic

8.
A typical IP address looks like this
a)
192.168.2.1
b)
H72Wd9
c)
1011010
d)
www.youtube.com
9.

Which path is correct when trying to find the IP address of an apple computer

a)

Apple Logo>System Preferences>Privacy

b)

Finder>Macintosh HD>Library

c)

Safari>Google Search>"what is my iP"

d)

Apple Logo>System Preferences>Network

10.

This process deletes all printers from your list of printers, and deletes information about all completed print jobs,

a)

Reset printing systems

b)

Reset print system

c)

Reset printing system

d)

Reset print systems

11.

Bonjour Allows _____ to print a document wirelessly from a apple device

a)

PDF

b)

Airdrop

c)

Droplet

d)

AirPrint

12.
Which printer component controls all device-specific functions, including print resolution and quality choices?
a)
Printer driver
b)
Printer firmware
c)
Printer interface
d)
Printer display
13.

Remote Desktop Connection allows you to

a)

sit at your home PC and connect to your work PC

b)

connect a computer to a network

c)

control robotic devices from your desktop

d)

share an Internet hotspot

14.

The Control Key is to windows, what the ____ key is to Mac OS

a)

Shift

b)

Option

c)

Command

d)

Alt

15.
You are able to install programs using the control panel.
a)
True
b)
False
c)
True, but you need to have the install file on your computer or other media first. 
16.

What is the bar called where the search bar and other frequently used apps are located?

a)

Start Menu

b)

App Bar

c)

App Shelf

d)

Taskbar

17.

13. The server on which one or more virtual machines run is called _________

a)

a. Virtual Machine

b)

b. ESXi Server

c)

c. Host Machine

d)

d. Hypervisor

18.

Passwords are saved on your Apple Mac in _____

a)

Keytag

b)

System Preferences

c)

Keyring

d)

Keychain

19.

To Find a Saved password in Safari I would Click ____

a)

Finder>Library>Passwords

b)

Safari>preferences>Extensions

c)

Safari>preferences>Passwords

d)

System Preferences>Sharing>Safari

20.

What is the universal file transfer Protocol used for file transfers on both Mac OS and Windows

a)

SMB

b)

FTP

c)

P2P

d)

Cisco IPSec

21.

AD is an abbreviation for ____

a)

Action Directive

b)

Active Directory

c)

Action Deployment

d)

Auction Density

22.
Messages sent through an on line server
a)
e-mail
b)
Attachments
c)
Browser
d)
Files
23.

Toms Email seems to be receiving but not sending what would Tom Check first on his Apple Device

a)

Preferences>General>Signature

b)

Window>Connection Doctor

c)

Window>Activity

d)

Window>Message Viewer

24.

Solution Centre mail uses the ______ protocol

a)

Outlook

b)

Exchange

c)

Live

d)

Office

25.

_____ is the primary file format for windows

a)

MsDOS

b)

GUID

c)

NTFS

d)

APFS