WorksheetsFinal HVC2
Total questions: 60
Worksheet time: 28mins
What does Receptionist mean?
เจ้าหน้าที่สำรองห้องพัก
พนักงานรับโทรศัพท์
พนักงานต้อนรับ
แผนกแม่บ้าน
What does accommodation mean?
เจ้าหน้าที่สำรองห้องพัก
พนักงานรับโทรศัพท์
พนักงานต้อนรับ
แผนกแม่บ้าน
What does Telephone Operator mean?
เจ้าหน้าที่สำรองห้องพัก
พนักงานรับโทรศัพท์
พนักงานต้อนรับ
แผนกแม่บ้าน
What does Reservation Clerk mean?
เจ้าหน้าที่สำรองห้องพัก
พนักงานรับโทรศัพท์
พนักงานต้อนรับ
แผนกแม่บ้าน
What does Bellhop mean?
พนักงานสัมภาระ
พนักงานเปิดประตู
เจ้าหน้าที่อำนวยความสะดวก
ผู้จัดการส่วนหน้า
What does Concierge mean?
พนักงานสัมภาระ
ผู้จัดการส่วนหน้า
เจ้าหน้าที่อำนวยความสะดวก
พนักงานเปิดประตู
What does Doorman mean?
พนักงานสัมภาระ
ผู้จัดการส่วนหน้า
เจ้าหน้าที่อำนวยความสะดวก
พนักงานเปิดประตู
What does Front office manager mean?
พนักงานสัมภาระ
ผู้จัดการส่วนหน้า
เจ้าหน้าที่อำนวยความสะดวก
พนักงานเปิดประตู
Hello, I would like to book connecting room for 2 nights this weekend. If possible, I prefer 4 single beds for both rooms, please.
Bellhop
Cashier
Telephone Operator
Reservation Clerk
You and everybody of your family want to stay close to each. However, you and your sister will stay in 1 room and you and your father and your mother will stay in another room. What kind of room will you ask for?
single room
triple room
connecting room
double room
You can,please,take our belongings down to the lobby first. I need to wait for my son in the restroom.
Hall Porter
King bed
Cashier
Telephone Operator
Who at the hotel, do you have to deal with for your reservation?
Manager
Bellman
Reservation clerk
Clerk
You and your sister will stay in the same room, but sleep in separate beds. What kind of beds and how many beds do you need in your room to stay with your sister?
2 single beds
2 king beds
2 queen beds
2 double beds
Your father and your mother will stay in the same room and sleep on the same beds as they always do. What kind of bed and how many beds will you ask the hotel for them to make them sleep most comfortably?
King beds
Bellman
single
Telephone clerk
I have luggage in the truck of my car here. Can you please help take them out and bring them to the lobby?
Connecting room
Telephone Operator
Bellboy
Reservation clerk
We are planning to go The Glad place tomorrow morning, but we don’t know how to get there. It would be great if you could help.
Doorman
Concierge
Bellboy
Front office manager
My son just spilled instant noodles on the bed. Would you clean and change the bed sheet for us? My room is No.303,by the way.
Concierge
Reservation clerk
Housekeeping
Bellboy
Hello! I’m staying at the room No.303. May I have a wake up call at 6.30 a.m. tomorrow?
Reservation clerk
Telephone operator
Front office manager
Cashier
What is single room?
A room assigned to four people. May have two or more beds.
A room assigned to two people. May have one or more beds.
A room assigned to one person. May have one or more beds.
A room with two twin beds. May be occupied by one or more people.
What is quadruple room?
A room assigned to four people. May have two or more beds.
A room assigned to two people. May have one or more beds.
A room assigned to one person. May have one or more beds.
A room with two twin beds. May be occupied by one or more people.
...........along the street until you reach the traffic light.
Keep
Go
Run
Take
What’s the...........way to get to Sukhumvit road from here?
longest
common
quickly
smallest
Is...............a bank near here?
it
that
this
there
It’s...........two blocks. That is the convenient store.
near
about
that
arrived
How do you.................to the Mall?
keep
take
get
find
Can you show me on the..............
book
map
road
street
Are we on the........road to the Embassy of Singapore?
left
right
top
under
How.....................is it? It’s about 200 metres walk
long
near
far
ahead
You go..............down Rachada pisek road.
straight
near
top
opposite
Yes, just.......this road until you come to the main road.
by
near
follow
find
How do you ask the caller’s name?
Just a minute, please.
One a moment, please?
I’ll pass on the message.
May I have your name,please?
If you want to ask the caller to wait, how do you say?
Sorry
Just a minute
One moment, please
b and c
How do you accept an apology?
Goodbye
Can I take a message?
He is at the conference.
That’s all right.
Sorry, I didn’t……….your name?
know
remember
write
catch
I’ll try and put you through…
I’m sorry but the line’s………..…Would you like to hold?
free
busy
hang
loaded
Could you……..let her know that I telephoned?
make
do
pleased
mind
………….. on the line, please
By
Go
Take
Hold
What is your ………………. number?
extension
hold
repeat
busy
A : Hello, Areal Company…………..
B : Hello, May I speak to Mr.Jason,please.
one moment, please?
I’ll pass on the message.
May I help you?
May I have you name,please?
Frank : Bob Peterson’s office, Frank……………..
Peter: This is Peter Jackson calling
Taking
listening
speaking
calling
From the pictures, what are two ladies doing?
Writing
Laughing
Eating
Interview
How do you find the job? From…………
Newspaper
The personal department of any company
Job advertisement announcements
All of them
To fill application form,if you make a mistake, what will you do?
Throw it away
Use an eraser
Use your paper
Cross the mistake
Which is your personal information?
Name, address and telephone number
Salary required
Brand of your car
Name of school
How do you dress when you go for an interview?
Black color
Old clothes
Clean shirt with much perfume
Clean and comfortable
What will you do if you wish to apply for one of the job vacancies?
Find information from the company required
Write the letter to the company required
Send a resume and cover letter to the personal department of the company
Go to the company and talk to the director
Which is your education background?
English speaking
Fluent in English and Chinese
Bachelor degree in social science
Speak, read and write English
If the vacancy jobs of most companies are not advertised online,which way you would do?
Give up
Go directly to the company
Make a few phone call
b or c
Which is the job searching websites?
JobsDB.com
Forbes
a and c
What will you do when you finish fill out the online application form?
Click the button “Submit”
read proof before click the button “Submit”
Writing and ask for an interview
Writing the letter again
A roll of paper
A roll of tissue
A tissue
A paper
tubes of facial foam
Three facial foam
Three tube of facial foam
Three tubes of facial foam
Two pots of yogurt
Two pot of yogurt
pots of yogurt
Two yogurt
cans of baked beans
Three baked beans
Three can of baked beans
Three cans of baked beans
Tree sachet of sugar
Three sachets of sugar
Three sachets sugar
sachets of sugar
A bag of sugar
A sugar
A bags of sugar
sugar
A jar of coffee
A coffee
Coffee
A cup of coffee
A cookies of package
A cookies
A package of cookies
Cookies
A box of eggs
A carton of eggs
An eggs
A package of eggs
A tube of milk
A carton of milk
A cup of milk
A package of milk
