WorksheetsGeneral Knowledge
Total questions: 10
Worksheet time: 5mins
Please find the CORRECT answer how to reply when guest asked 'Please transfer my call to Mr. X in F&B'..
'Mr. X is not in his office. Please call back soon.'
'Please wait your turn. I have so many calls right now'
'A moment please. Allow me to put you through'
'Wait ah..I transfer to him now'
These are the 4 pillars of The Datai Pledge except..
Fish for the future
Wildlife for the future
Youth for the future
Yacht for the future
If guest doesn't have a trouser to wear when dine at Dining room, which is the best option that we could suggest?
Asked Guest why he didn't bring it together
Guest can purchase it from our Boutique shop
Guest have to loan from their family members who had a trousers
Guest must travel to the nearest town to purchase
Which cars selection that our DZ Siraj have in the garage?
Mercedes Benz
Alfa Romeo
Lamborghini Evantador
Kia
Room controller will have to inspect the room after being release vacant clean (VC) in the system. Who will be accompany them along for this inspection?
Mr. Arnaud Girodon
F&B Director
Mr. Irshad Mobarak
Housekeeping Supervisor
Please find the right answer for Golfer want to have an assistant to carry their golf bag during their play?
Lobby Host/Hostess
Caddy
Buggy driver
Butler
The best way to deal with an angry guest is..
Angry to guest as well
Be calm & patience
Ignore and run away
Be defensive & disrespectful
Airport has a lot of shops inside for guest to purchase anything. Which one that doesn't have in there?
Waiting Lounge
Convenience Store
Duty Free Shop
Gulai Panas Airport Corner
If guest want to play a tennis, where is the best place to lead them to make a reservation?
Arrange a transfer and ask guest to go to Els Club
Concierge counter
Ask guest to do it online
Beach Club
When guest is feeling sick or not feeling well, who is the person that we need to contact in the resort?
FOM
Doctor
Medical Assistant
DM
