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SCM

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

Which of the following statement about supply chain is CORRECT?

a)

A network of companies that work together to deliver product or services to end customer

b)

A network of companies that work together to deliver ONLY product to end customer

c)

A supply chain ONLY consists of supplier, manufacturer and retailer

d)

Supply chain only focus on the material flows

2.

A critical outcome of the supply chain is to deliver

a)

profits

b)

the right product to the right place

c)

cost/value

d)

on management's expectations

3.

Which of the following is true for supply chain management?

a)

The physical material moves in the direction of the end of chain

b)

Flow of cash backwards through the chain

c)

Exchange of information moves in both the direction

d)

All of the above

4.
Service Design relies on effective supplier and contract evaluation and selection. When selecting a supplier, which of the following should Supplier Management consider?
1. Track record
2. Capability
3. Credit rating
4. Size relative to the business being placed
a)
1, 3 and 4 only
b)
2 only
c)
1 and 2 only
d)
All of the above
5.
Which of the following statements are correct in respect of Service Design?
1. Service Design ensures not only that the functional elements of a service are addressed by the design, but also elements that facilitate management and operational performance
2. The main purpose of Service Design is the design of new or changed services
3. The goal of Service Design is to assist organisations seeking to plan the introduction of new or changed services and advise how to successfully deploy these new services into the production environment
a)
1 and 2 only
b)
1 and 3 only
c)
2 and 3 only
d)
All of the above
6.

A feature of a product or service can be defined as ...

a)

a common quality that something has.

b)

a special activity that something can do

c)

something important, special or interesting that it has

7.

Which of the following describes a function?

a)

This smartphone is sold at RM 2500 per unit.

b)

This smartphone can be used to make video calls.

c)

This smartphone has the best safety feature.

8.
The procurement process does not require checks and balance.
a)
True
b)
False
9.

Procurement and purchasing are viewed as synonymous terms

a)

TRUE

b)

FALSE

10.

Strategic sourcing involves an increased focus on identifying and using data internally and across the supply chain so that a company can consolidate its purchasing power for enhanced value

a)

TRUE

b)

FALSE

11.

One of procurement’s most important responsibilities involves supplier selection and evaluation

a)

TRUE

b)

FALSE

12.

High risk, high value, unique item, critical item to final product; these are characteristic of ...

a)

Distinctives item

b)

Generic item

c)

Critical item

d)

Commodities

13.

Types of buy

a)

capital goods

b)

rebuy

c)

maintenance

d)

all is correct

14.

Supplier selection and evaluation activity

a)

identify need

b)

situation analysis

c)

making product

d)

identify and evaluate potential supplier

15.

Globalization effect

a)

price

b)

environment

c)

economic development

d)

culture

16.

- who will distribute?

- how to distribute?

- What mode of transportation mode will be used?

These are main issues in ...

a)

global sourcing

b)

procurement

c)

transportation and distribution

d)

supplier selection

17.

Bullwhip effect impacts

a)

determined supplier

b)

Unfulfilled orders

c)

poor customer service

d)

lost revenue

18.

Bullwhip effects can be controlled by

a)

information sharing

b)

reduce lead time

c)

change the SC structure

d)

all answer is correct

19.

A purchasing organization is the organizational unit responsible for negotiating pricing conditions with your suppliers.

a)

True

b)

False

20.

Choose the correct answer: The direct flow of goods from receipt at warehouse to shipping, bypassing storage.

a)

Order picking

b)

Transshipment

c)

Break-bulk

d)

Cross-docking

21.

Match the following word with the correct definition: OUTSOURCING

a)

including a wide range of services

b)

details of what is expected and needed

c)

contracting functions out to third-party providers

d)

the need for particular goods or services

22.

Match the following word with the correct definition: CONSOLIDATION

a)

including a wide range of services

b)

details of what is expected and needed

c)

contracting functions out to third-party providers

d)

the grouping of small shipments into one container

23.
Procurement is
a)
an intermediary between manufacturers and retailers which buys in large quantities and resells
in smaller quantities.
b)
the purchasing of goods (materials, parts, supplies, equipment) required to run an enterprise.
24.

Which of the following is a value add proposition that Procurement provides.

a)

Procurement helps achieve the best results for the business based on best-in-class negotiations and pricing tools

b)

Procurement monitors supplier performance by taking an End-to-End perspective from sourcing to final delivery

c)

Procurement provides access to innovations and proactively offers creative solutions based on superior market insights

d)

All of the above

25.

Cover activities such as information exchange, transport service, inventory management, warehousing, cargo handling and packaging.

a)

Purchasing

b)

Logisctics

c)

Supply mangement

d)

Supply chain