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Communication skills

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

1. ___ means communication without words.

a)

Object communication

b)

Written communication

c)

Oral communication

d)

Non verbal communication

2.

The person who transmits the message is called ___.

a)

Channel

b)

Sender

c)

Receiver

d)

Response

3.

Communication is a non stop

a)

Paper

b)

programme

c)

Process

d)

Plan

4.

Communication is a part of

a)

Soft skills

b)

Hard skills

c)

Short skills

d)

Rough skills

5.

Our dress code is an example of _____________ communication.

a)

verbal

b)

Written

c)

Non verbal

d)

Spoken

6.

Letter, e-mail telephone are examples of __________

a)

message

b)

Feedback

c)

Channel

d)

Encoding

7.

Understanding __________different parts of speech forms the base of leaning grammar

a)

Five

b)

Eight

c)

Six

d)

Seven

8.

A__________way be defined as the name of a person place or thing

a)

Verb

b)

Noun

c)

Pronoun

d)

Adverb

9.

The person who transmits the message is called the ____ or

a)

Receiver

b)

Sender

c)

Taker

d)

Giver

10.

The nouns which cannot be felt, seen or heard are called __________

a)

Collective

b)

Common

c)

Abstract

d)

Proper

11.

The information which is transferred to the receiver has to be interpreted this process is called

a)

Encoding

b)

Closing

c)

Opening

d)

Decoding

12.

The message may be misinterpreted because of

a)

Barriers

b)

Distortions

c)

Distractions

d)

Noise

13.

In oral communication there is a possibility of immediate _________

a)

Reset

b)

Refection

c)

Reaction

d)

response

14.

It is important to consider proper _____ room where you are giving your presentation.

a)

Darkness

b)

Lighting

c)

Lightning

d)

Ventilation

15.

Evaluative listening is also called _____

a)

Therapeutic

b)

Evaluative

c)

Dialogic

d)

empathetic

16.

The _____________speech is also called as reported speech

a)

Direct

b)

Indirect

c)

Indecisive

d)

Indefinite

17.

In _____ Listening the difference between the sounds is identified

a)

Discriminative

b)

Comprehension

c)

Empathetic

d)

Dialogic

18.

During presentation using an OHP. One can read information line by line using an opaque sheet to cover the transparency with a view to minimize distraction. This technology is called _________

a)

Zero disclosure

b)

Positive disclosure

c)

Negative disclosure

d)

Progressive disclosure

19.

____ Listening means learning through conversation

a)

Dialogic

b)

Evaluative

c)

Appreciative

d)

Empathetic

20.

The ___________is an exclamation mark

a)

;

b)

.

c)

?

d)

!