Worksheetsمراسلات تجارية شابتر 2
Total questions: 72
Worksheet time: 2hrs 24mins
One from the following is not from the heading contains
the name of the firm
the trade mark
the reference
e-mail address
Parts of the letter consist of
main parts
Secondary parts
main parts & Secondary parts
non of the above
Printed heading (letters-head) contains:
the telephone numbers-fax-telefax
the line of business
the bankers
all what mentioned
One from the following forms is not correct:
18th June 1999
June 18th
June 18, 1999
18/12/2005
THE DATE is typed at the ……………
top right-hand corner (except when the fully blocked style is used)
top right-hand corner (except when the fully indented style is used)
top left-hand corner (except when the fully blocked style is used)
top right-hand corner
The reference is usually placed in the ……..
top right-hand corner
top right-hand corner , and in the same line as the date
top left-hand corner , and in the same line as the date
top left-hand corner
Addresses are generally typed at the ……….
right-hand , in single-spacing . Three line below the date or the reference.
left- hand , in single-spacing . Three line below the date or the reference
left- hand , in single-spacing . Two line below the date or the reference.
left- hand , in double-spacing . Three line below the date or the reference
Misses it's:
Plural of miss
for addressing a married woman
For addressing un married woman
Messrs. it’s:
Two or more woman who form a partnership
Two or more persons who form a partnership
for addressing a married woman
Plural of Mr
Mesdames it’s:
Plural of Mrs.
Plural of miss
for addressing a married woman
For addressing un married woman
One from the following forms is not correct:
Mr. Jamil Taher
Messers Thabit & Naseem
messieurs Thabit & Naseem
Mrs. Johnson
One from the following forms is not correct:
Mr. Jamil Taher
Thabit Esq
messers Thabit & Naseem
Mrs. Johnson Esq
Use the …………, if you want your letters to reach a certain person
For attention line
C/O
Salutation
a+b
Use the ……….., if you want the recipient to send on the letter
For attention line
C/O
salutation
a+b
The opening words of greeting in letters are Known as the ......
Courtesy
salutation
Complimentary Close
Correctness
The salutation is typed at the……
left-hand margin, three line space below the address
right-hand margin, three line space below the address
left-hand margin, two line space below the address
left-hand margin, single line space below the address
The forms used in business salutation include the following:
Dear Sir
Dear Sirs
Dear Madam
All what mentioned
For government and municipal officials’ salutation the forms generally used are:
Sir
Sirs
a+b
non from the above
for Semi-personal letter, salutation forms generally used are:
Dear Mr. Harris
Dear Harris
a+b
non from the above
We can use ،،Yours faithfully ،، as complimentary close in the :
Business letters
Personal letters
Official letters
a+c
We can use ،،Yours truly ،، as complimentary close in the :
Business letters
Personal letters
Official letters
a+c
The body of the letter is divided into ……………… paragraphs
Two
Three
Four
More than four
…………………….paragraph: Contains information and facts about the important points you would like to know, to do, or to ask for.
The first
The second
The third
The fourth
………………….. paragraph: Is an opening that brings into the mind of the reader what the letter is about, to help him link up the letter on his files
The first
The second
The third
The fourth
……… ………..paragraph : A closing that ends the letter with points, and sentences , such as requesting Early reply or promising further assistance …. Etc
The first
The second
The third
The fourth
The last paragraph of the letter is followed by the ................
complimentary close
Salutation
signature
a+c
The complimentary close should be typed …............
two line spaces below the last line of the letter of the final paragraph at the left-hand margin (Blocked style ) or at the right side (Indented)
three line spaces below the last line of the letter of the final paragraph at the left-hand margin(Blocked style ) or at the right- side (Indented)
two line spaces below the last line of the letter of the second paragraph at the left-hand margin (Blocked style ) or at the right- side (Indented)
two line spaces below the last line of the letter of the final paragraph at the right -hand margin (Blocked style ) or at the left- side (Indented)
When the name of the firm or company follows the complimentary close . It should be …..
typed in small letters
typed in capital letters
typed only the first word is capitalized
non from the above
The signature is always ………………………
done by hand in “black” Ink as a proof that the letter is original
done by hand in “blue “Ink as a proof that the letter is original
done by hand in “red “Ink as a proof that the letter is original
done by typing in “blue “Ink as a proof that the letter is original
The authorized person signs within the space
between the complimentary close and the salutation
between the complimentary close and the name of company
between the complimentary close and the designation
All what mentioned
If a woman likes to indicate her marital status she may add ………………… to her name
Miss
Mrs.
(Miss) or (Mrs.)
non from the above
When someone signs on behalf of , the term
per pro is used and means ( for and on behalf)
(P.P.) is used and means ( for and on behalf)
a+b
non from the above
One from the following from the main parts of the letter
your reference
The signature
heading letter
b+c
One from the following is not from the main parts of the letter
your reference
The signature
heading letter
b+c
Any mailing instructions which have to be shown on the envelope , should be typed on the letter immediately above the inside address , this we called ……….
your reference
Mailing Reference
For the Attention line
a+b
For the Attention line
To indicate at a glance the contents of the letter
To be of assistance when the letter is opened in the mail room and when the letter is being filed.
a+b
non form the above
The subject heading should be typed
two line space below the salutation
two line space below the complementary close
three line space below the salutation
three line space below the complementary close
……………….., Are indicated at the foot of the page below the signature
Enclosures
subject heading
salutation
Complementary close
The labels are generally printed in bright colours
-To remind the typist of enclosure of the documents in the envelope
-To draw the attention of the person who will open the envelope that something has been enclosed
a+b
non form the above
The abbreviated form of …………….. is used (Enc.or Encl)
Esquire
Enclosure
Environment
Encloure
………….., is typed at the bottom left-hand of the page
Carbon copies
The labels
complementary close
subject heading
The abbreviated form of ……………………………….. is used (b.c.c.).
carbon copies
Complementary close
blind carbon copies
Blind Complementary close
Carbon copies are arranged according to:
The rank
Job priority and Geographical location
Alphabetical order
All what mentioned
………………………is a part added to the letter. It may, however consist of certain information or a statement to which special attention is drawn.
A postscript
Nota Bene
Carbon copies
Initials
Nota Bene N.B.: Mark Well also can be used for the same purpose of…………………….
Initials
A postscript
Job priority
Carbon copies
The Postscript is used
-To give emphasis to an important point
-To add a paragraph after the letter has already been signed
- To add a paragraph to the letter
a+b
………… , are typed at the left corner to identify the writer and the typist for future reference . e.g. SH/SM.
A postscript
Note Bene
Carbon copies
Initials
A continuation sheet usually begins with a line containing:
The number of the page
The date
Sometimes the name of the addressee
All what mentioned
Some firms use what is described as………………………… to insure correct continuity
A continuation sheet
Nota Bene
Carbon copies
Catch words
………. Means: The last word of the first page is shown at the top of the second page
A continuation sheet
Nota Bene
Carbon copies
Catch words
The writer may add a personal touch to semi-personal letters by writing the salutation and the complimentary close in "Bold" ; This is know ,as:
A continuation sheet
Nota Bene
Topping and Tailing
Catch words
The writer should add his signature at the beginning of the postscript
True
False
- A continuation sheet should plain (Not headed) and of the same size and quality paper
True
False
A continuation sheet used for letters requiring more than one page.
True
False
The reference gives the initials of the person who Signs the letter
True
False
All lines of the inside address begin at the left-hand margin
True
False
- MISS For addressing un married woman
True
False
Addresses are generally typed at the left-hand. Always in single-spacing
True
False
Mr. and Esq. are used at the same time
True
False
The name of the country is the last item in the addresses order.
True
False
In the official letter, complimentary close use " Yours truly.
True
False
The body of the letter is divided into two paragraphs.
True
False
The second paragraph tell the reader what the letter is about.
True
False
- Complimentary close must match up with the salutation.
True
False
Designation means: the position or the business title
True
False
The signature is not always done by hand
True
False
The addressee’ s reference where know, is typed first,
True
False
Since the reference is mentioned in the context of the first paragraph, it is commonly used.
True
False
The attention line is sometimes inserted between the inside address and the salutation
True
False
Sometimes the recipient has not to know that other people have received copies
True
False
In the case blind carbon copies is written on the copies but , of course , on the original.
True
False
Carbon copies are arranged according to : The rank
True
False
