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WorksheetsSalesforce Admin Quiz 2
Total questions: 31
Worksheet time: 32mins
Which of the following are possible with a Master-Detail-Relationship
Choose 2 answers.
A. You can created a Master-Detail Relationship between two Custom Objects?
B. You can create a Master-Detail Relationship between two standard objects?
C. You can create a Master-Detail Relationship field on a Custom object that references as a Standard Object
IF(ISPICKVAL(picklist_field)) has the same output as:
A. CASE("picklist_field")
B. CASE(picklist_field)
C. Picklist_field(VALUE)
D. VAL(picklist_field)
What can be done with a workflow field update action? (2 answers)
A. Change the record type of a record
B. Update the value of a formula field
C. Update the value of a field on a child object.
D. Apply a specific value to. a field
Which three settings are controlled by a user’s profile? (Choose three.)
A. Field-level security
B. Locale settings
C. Record type assignment
D. Assigned apps
E. Feature license assignment
The VP of Sales at Universal Containers requested that "Verbal Agreement" is added as a new opportunity stage. The administrator added this new picklist value to the stage field, but found that the new value was not available to users.
What should the administrator do?
A. Ensure the limit of 10 stage values was not exceeded.
B. Ensure the new value was marked as active.
C. Add the new value to the appropriate sales process.
D. Add the new value to the appropriate record type.
Which three can be modified on standard object fields? (Choose three.)
A. Help text
B. Label
C. Field type
D. Picklist values
E. Default text
Universal Containers needs to. synchronize data between sales force and an external financial system. How can a system administrator accomplish this?
A. Use the excel connector to. export records from both systems
B. Use an external ID field to. match records between systems
C. Use the data loader to. match records between the systems
D. Use the data loader to. upsert Salesforce records into. the financial system
Universal Containers has two. business groups, products and services. Both groups will be using to. track deals, but different fields are required by each group. How should a system administrator meet this requirement? (2 answers)
A. Create two. permission sets
B. Create two. sales processes.
C. Create two. record types
D. Create two. page layouts
If two. objects have a parent child relationship, how can a user access the child record from the parent record?
A. Related list
B. Child field
C. Lookup field
D. Custom link
Sales management at universal containers needs to. display the information listed below in each account record. Amount of all closed won opportunities Amount of all open opportunities Which feature should a system administrator use to. meet this requirement?
A. Calculated columns in the related list
B. Workflow rules with field updates
C. Roll-up summary fields
D. Cross-Object formula fields
Universal Containers requires that the organization-wide default for opportunities be set to public read/ write. However, sales users are complaining that opportunity reports return too many results, making it difficult to find their team's opportunities in the report results.
How can the system administrator address the problem?
A. Move the opportunity reports into each user's personal report folder.
B. Move the opportunity reports into a folder with restricted access.
C. Update the sharing rules to limit user access to certain opportunities.
D. Use the Field filter to reduce records returned.
Which two chart types should be used to display summary values from two different levels of grouping in a report? (Choose two.)
A. Grouped line chart
B. Funnel chart
C. Stacked bar chart
D. Donut chart
To ensure compliance with a platinum Service Level Agreement, cases that remain in the Tier 2 queue for more than four hours must be re-assigned to the Tier 3 queue.
What feature meets this requirement?
A. Case Comments
B. Case Escalation Rule
C. Case Assignment Rule
D. Auto Response Rule
Which three options are available when customizing a report? (Choose three.)
A. Summarize fields
B. Add a grouping
C. Add a filter
D. Schedule a refresh time
E. Add a gauge component
A user profile has login hour restrictions set to Monday through Friday, 8:00 a.m. to 5:00 p.m. The user logged in at 4:30 p.m. on a Tuesday and it is now 5:01 p.m.
What application behavior should the user expect?
A. The user will be able to continue working and start new sessions.
B. The user will be logged out and any unsaved work-in-process will be lost.
C. The user will be logged out and any unsaved work-in-process will be saved.
D. The user will be to continue working, but will be unable to start any new sessions.
The Support Manager wants to send an automatic email to the Case Contact when a case is closed.
Which automation tool can the System Administrator use?
A. Sharing Rule
B. Validation Rule
C. Workflow Rule
D. Case Auto-Response Rule
Universal Containers wants sales reps to see the industry, annual revenue, and account owner at a glance on their mobile device. This information should be located at the top of the account record.
Which feature should the administrator configure to meet this requirement?
A. Field Set
B. Page Layout
C. Compact Layout
D. Mobile Card
Universal Containers has decided to offer a partner its products at a discounted rate applied to all opportunities.
What should the Administrator do to make sure the appropriate prices are applied to products on opportunities for this partner?
A. Create a custom object for the discounted products.
B. Create a new discount Record Type on the Products object.
C. Create a new list price on the Standard Price Book.
D. Create a custom Price Book with the discounted list prices
What are two Validation Rule Fields?
Choose 2 answers
A. Owner
B. Error Message
C. Error Condition Formula
D. Active Date
Northern Trail Outfitters (NTO) is concerned that employees are logging into Salesforce from their home computers. To prevent this. NTO wants to limit Salesforce access only to computers located within the company headquarters.
Which security settings should an Administrator use to ensure that users only login while present in the company office?
A. Organization Login Access Policies
B. Profile Login IP Ranges
C. Profile Login Hours
D. Organization Network Access
Universal Containers needs to track the manufacturer and model for specific car companies. How can the system administrator ensure that the manufacturer selected influences the values available for the model?
A. Create the manufacturer field as a dependent picklist and the model as a controlling picklist.
B. Create a lookup field from the manufacturer object to the model object.
C. Create the manufacturer field as a controlling picklist and the model as a dependent picklist.
D. Create a multi-select picklist field that includes both manufacturers and models.
A System Administrator attempts to deactivate a user but receives the error message "You CANNOT deactivate this user". What is the reason the Administrator is unable to to deactivate the user?
A. The user is not assigned to a role.
B. The user is logged into Salesforce.
C. The user is listed as the default Case Owner.
D. The user is still the owner on open opportunities.
17. Ursa Major Solar has a million new Account records to upload into Salesforce. What is the recommended method for uploading this data?
A . Request help from Salesforce.
B . Utilize the Data Loader.
C . Utilize the Data Import Wizard.
D . Utilize an AppExchange app
Universal Containers (UC) puts a priority on the confidentiality of their customers. UC wants to limit users who have access to an Account record to be allowed to see Contacts related to the Account. Which Contact sharing setting should an Administrator configure to meet this request?
A. Controlled by Parent
B. Public Read Only
C. Public Read/Write
D. Private
Ursa Major Solar sales team needs a simple method for allowing their team members to see when they are taking time off, An administrator needs fulfill this request as quickly as possible. What should the administrator do?
A. User Process Builder to add the user’s Time of dates to the department calander.
B. Ensure that Outlook Sync with Salesforce is enabled.
C. Create a workflow rule to send an email alert about the user’s Time Off dates.
D. In Chatter, enable the “Out of Office Message” functionality.
A user with administrator privileges accidentally deleted a custom field in an org one day ago. What should the administrator consider to restore the field?
A. The deleted field and its data CANNOT be restored.
B. The deleted field and its data can be restored up to 30 days after deletion.
C. The deleted field can be restored up to 15 days after deletion, but all data will be lost.
D. The deleted field and its data can be restored up to 15 days after deletion.
Ursa Major Solar (UMS) is configuring the lead conversion process. Which two factor should UMS consider before setting up the process?
A. Custom lead fields can be mapped to custom object field.
B. Standard lead fields are automatically converted to account, contact and opportunity fields.
C. Roll-up summary lead fields can be mapped to custom contact fields.
D. Custom lead fields can be mapped to account, contact and opportunity fields.
What item appears in a user's My Unresolved items after synchronization (2 answers)
A. Cases not assigned to. a contact
B. Contacts not assigned to. an account
C. Note not associated to. a record
D. Emails not associated to. a record.
Universal Containers uses a private snaring model for Accounts. Accounts are assigned to a region using a custom region picklist on Account. A manager from Europe has requested that the ensure set of EMEA users be able to work on al EMEA Accounts.
Which two actions should an administrator take to complete this request' Choose 2 answers
A. Create a sharing rule on Account that shares Accounts where region = EMEA with the EMEA users role.
B. Create a sharing rule on Account that shares Accounts where region = EMEA with the EMEA users profile.
C. Create a sharing rule on Account that shares Accounts where region = EMEA with the EMEA users queue.
D. Create a sharing rule on Account that shares Accounts where region = EMEA with the EMEA users public group.
At Ursa Major Solar, an administrator has set up a new user. The user needs to activate the account before the email link expires by default.
How long does the user have before the link expires?
A. 6 days
B. 7 days
C. 10 days
D. 14 days
An Administrator has been asked to give all users in the Marketing User profile the View All permission for Campaigns. In which two ways can this be accomplished?
Choose 2 answers
A. Enable the Marketing User checkbox.
B. Modify the Marketing User profile.
C. Assign a permission set to all users.
D. Assign all users to a custom profile.
