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ADBUS T2 (G240,241) WQ - 6

Total questions: 30

Worksheet time: 14mins

Name
Class
Date
1.
In the _________ of your email if where you should introduce yourself. 
a)
Subject Line
b)
Heading 
c)
Body
d)
Salutation
2.

What is a good example of a greeting?

a)

Best regards

b)

Dear Mr. Smith

c)

Greeting!

d)

Hello!

3.

What are the five parts of business email?

a)

Subject line, greeting, email text, clossing and signatures

b)

Subject line, greeting, email text, clossing and signature

c)

Subject line, greetings, email text, and signatures

d)

Name, address, website, location, CC

4.

In email text you can use:

a)

Unpolite language

b)

Polite language

c)

Both of them

d)

emoticons

5.

In a formal email for closing of email message ,you should be:

a)

Professional

b)

Friendly

c)

It does not care

d)

personal

6.

What is the correct closing for a formal email?

a)

Bye

b)

Love ya.

c)

Subject line, greetings, email text, and signatures

d)

Regards or Thank You or Sincerely

7.

Writing a formal email means you are addressing

a)

Professor, boss, family

b)

Professor, collegue, friends

c)

Professor, collegue, boss

d)

Professor, boss, neighbour

8.

“Business Continuity Management” is the process of measuring (quantitatively and qualitatively) the business impact or loss of business in the event of a disruption.

a)

True

b)

False

9.

Type of risk associated with the environment

a)

Human

b)

Economic

c)

Financial

d)

Natural

10.

An example of Research Record:

a)

Budget planning

b)

Statistical

c)

Payroll record

d)

Non of above

11.

An example of organizational Document

a)

Criminal cases

b)

Contract

c)

Budget

d)

Non of above

12.

An example of Reporting Documents

a)

Agreements

b)

Annual report

c)

Licenses

d)

Non of above

13.

Record relating to citizenship rights:

a)

Minutes of meeting

b)

Birth

c)

Leases

d)

Non of above

14.

Ethical principles for business are:

a)

Honesty, integrity, trustworthy, loyalty, fairness and respectful.

b)

Law abiding, concern for others, committed, leadership, reputation and accountability

c)

All of the above

d)

None of the above

15.

____________ are in people who have integrity

a)

Privacy law

b)

Code of practice

c)

Ethical principles

d)

All of the above

16.

___________ are guidelines for fair dealing between you and your customers.

a)

Privacy law

b)

Code of practice

c)

Ethical principles

d)

All of the above

17.

____________ is use to analyze the problem and the causes of it :

a)

Problem/solution outline

b)

Gap analysis

c)

Fishbone diagram

d)

GIGO

18.

The step of using the information to solve any organization problem is a :

a)

Process

b)

Information

c)

Knowledge

d)

Data

19.

The main purpose of a ____________________ knowledge management system is to store and retrieve documents:

a)

Communication management system

b)

Decision support management system

c)

Database management system

d)

Document management system

20.

Which of the following is a concept that affects every organisation?

a)

Occupational health and safety (OHS)

b)

Code of practice

c)

Privacy law

d)

All of the above

21.

It refers to the laws that deal with the storing, and using of personal information of individuals, which can be collected by governments:

a)

Privacy law

b)

Control law

c)

Storage law

d)

Personal law

22.

Which of the following refers to protect the privacy of sensitive information of firms such as market position, and financial health?

a)

Privacy law

b)

Contributing confidentiality

c)

Commercial confidentiality

d)

Public confidentiality

23.

Which of the following is is a set of written rules which explains how people working in a particular profession should behave?

a)

Occupational health and safety (OHS)

b)

Code of practice

c)

Privacy law

d)

All of the above

24.

Risk is

a)

an indicator of a threat

b)

the possibility of loss, damage, or any undesirable event

c)

not the same as uncertainty

d)

All of the above

25.

Type of risk involving the financial state of a business

a)

Human

b)

Economic

c)

Financial

d)

Natural

26.

Decline in sales for a product is what type of risk?

a)

Human

b)

Economic

c)

Financial

d)

Natural

27.

Risk Assessment mean?

a)

Risk assessment of hazards identified through a review of the potential unsafe-acts.

b)

Risk evaluation of identified hazards taking into account the existing controls and defences.

c)

Risk ranking is a process by which risks can be prioritised for action.

d)

Risk is a function of the probability of contact with (or exposure to) a hazard.

28.

What is risk management?

a)

Looking both ways before crossing a 2 lane highway.

b)

Auto Insurance

c)

The forecasting and evaluation of financial risks together with the identification of procedures to avoid or minimize their impact.

d)

The ability to plan for the future.

29.

What is the job of a business manager

a)

oversee the activities of workers

b)

ensure that a company or department is on track to meet its financial goals

c)

hire, train and evaluate new employees

d)

All of the above

30.

Business Management can be done

a)

by anyone

b)

anyone who qualifies

c)

your mom

d)

you