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WorksheetsSalesforce Admin Quiz 4
Total questions: 30
Worksheet time: 30mins
Inline editing updates the field when
A. The field is saved/updated
B. When the record is saved/updated
C. When the return key is pressed
D. None of the above
If a company opts to use Custom Fiscal Years, they cannot use the standard forecasting option.
A. True
B. False
Which of the following are not standard objects?
A. Opportunities
B. Solutions
C. Job Applicants
D. Accounts
Which of the following are part of the Service Cloud offering?
A. Opportunities
B. Knowledge
C. Entitlements
D. Campaigns
E. Quotes
Locale settings control how users view date formats, time formats and number formats.
A. True
B. False
If the company locale is set to US English, all users will have a default locale of US English and this cannot be changed.
A. True
B. False
In order to enable multi-currency feature in Salesforce, you must
A. Check the Enable checkbox “Allow Support to Activate Multiple Currencies” in Company Inforamtion
B. Check the Enable Multi-currency checkbox in your Chatter profile
C. Operate your business in at least two different countries
D. You cannot enable this feature once you've implemented Salesforce.
Which feature effectively allows you to "lock" the converted amount on closed opportunities?
A. Locale
B. Company Profile
C. Multi-currency
D. Advanced Currency Management
A _________ defines a collection of settings and permissions that determines what users can see in the user interface, and what they can do.
A. Role
B. Chatter feed
C. Profile
D. Company Profile
If a user leaves your company, the system administrator should do the following to prevent future access to the Salesforce org.
A. Delete their user record
B. De-activate their user record
C. Delete any accounts or contacts owned by that user
D. None of the above
An active user record consumes a license.
A. True
B. False
Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Choose all that apply.)
A. The Login History related list on the user's record
B. The user's profile
C. Manage Users | Login History
D. Call salesforce.com Support
The system administrator needs to prevent telesales teams from logging into Salesforce outside of the office.
How will he/she do this?
A. There is not way to do this
B. Setup | Security Controls | Network Access and specify the team's range of IP addresses
C. Add the range of IP addresses to the team's profile(s)
D. Contact salesforce.com as this feature must be enabled
Used to set the default levels of access for users to records they do not own.
A. Organization Wide Defaults
B. Roles Hierarchy
C. Profiles
D. Sharing Rules
If a user has public read-only access to records [that he/she does not own], the following are true. Pick Three
A. The user can view the record but not edit it
B. The user can view and delete the record, but not edit it
C. The user can change the owner of the record
D. The user can search for the record
E. The user can report on the record
In a private sharing model, the following can be used when Role Hierarchy alone isn't sufficient when providing record access to users (Choose all that apply.)
A. Forecasting
B. Sharing rules
C. Manual Sharing
D. Teams (Account, Sales and Case)
E. Apex Triggers
Criteria-based sharing rules allow administrators to share records based on field values rather than record ownership.
A. True
B. False
Public groups can be any combination of other public groups, users, roles and ________.
A. Profile
B. Roles & subordinates
C. Managers
D. None of the above
Who can manually share records?
A. The record owner
B. The record owner's manager
C. The record owner's manager's manager
D. The system administrator
E. All of the above
Use a __________ picklist to filter the values of one picklist based on the value of another picklist.
A. Controlling
B. Multi-select
C. Dependent
D. Independent
Which of the following are true about formula fields?
A. They are read-only
B. They will not display on record edit pages
C. They will not display on record detail pages
D. They are not searchable
E. They will not display on reports
Page layouts are assigned to _____________.
A. Users
B. Profiles
C. Roles
D. Roles & subordinates
Use ____________ to filter or segment picklist values based on the user's profile.
A. Record Types
B. User Profiles
C. Role Hierarchy
D. Business Processes
Which of the following objects support business processes?
A. Cases
B. Opportunities
C. Campaigns
D. Knowledge
When creating a sales process, the System Administrator will be modifying/filtering the values of the __________ field.
A. Amount
B. Stage
C. Next Steps
D. Status
In order to create a many-to-many relationship between two objects, a junction object must be created. This junction object will have a Master-Detail relationship to both objects.
A. True
B. False
In order to update records using the Data Loader, what field must be present in the csv file?
A. Owner
B. Salesforce ID
C. Record Owner
D. Object Name
You will need a security token to access Salesforce via (Choose all that apply.)
A. Import Wizard
B. Data Loader
C. Salesforce for Outlook
D. All of the above
Which of the following can be used to create a back up of data from Salesforce? Choose three.
A. Weekly Data Export
B. Data Loader
C. Import Wizard
D. Reports
E. Dashboards
Which report type provides a simple list of data with no subtotals?
A. Matrix
B. Summary
C. Tabular
D. Custom
E. Standard
