wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Queues

Total questions: 15

Worksheet time: 12mins

Name
Class
Date
1.

A bank transaction or grocery store checkout counter is an example of …………… (a)   system.

2.

Which of the following characteristics apply to a queueing system

a)

Customer perception

b)

Arrival process

c)

Both a and b

d)

None of the above

3.

The cost of providing service in a queueing system decreases with

a)

Decreased average waiting time in a queue

b)

Decreased arrival time

c)

Increased arrival rate

d)

None of the above

4.

Priority queue discipline may be classified as

a)

Finite or infinite

b)

Limited or unlimited

c)

Preemptive or non-preemptive

d)

All of the above

5.

……………… specifies the average number of customers per time period.

(a)  

6.

The ………………… governs the capacity of the service system.

(a)  

7.

It is the fluctuation in ……………… and …………..patterns that causes wait in a queuing system

(a)  

8.

When a customer changes one line to another to reduce wait time, the process is called …………………….

(a)  

9.

An important assumption in Single server Queuing model 1 is that the customers are served on a First-in, First-out basis (FIFO).

a)

True

b)

False

10.

If the arrival rate is lesser than or equal to the service rate, the waiting line would increase without limit.

a)

False

b)

True

11.

Traffic intensity in a system of steady-state is given by 1/ µ.

a)

True

b)

False

12.

For Poisson arrivals at the constant rate l per unit, the time between successive arrivals (Inter-arrival time) has an exponential distribution.

a)

True

b)

False

13.

Memoryless is an important property of the (a)   distribution

14.

(a)   is an example of a queueing system with a heterogeneous system

15.

Customer after joining the queue, waits for some time and leaves the service system due to delay in service

a)

Jockeying

b)

Reneging

c)

Impatient Customer

d)

Balking