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Learning Check: Soft Skills + SIP 101

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Which of the following must be included in the Solution Implementation Plan (SIP)?

a)

A. Customer's Contact Details

b)

B. Solution Sizing Considerations

c)

C. Overall Solution Diagram

d)

D. All of the above

2.

The following statements indicate the importance of the SIP document except for?

a)

A. Ensure smooth implementation process and improve customer satisfaction.

b)

B. Ensure completeness of solution especially for data center environment requirements.

c)

C. To identify which services will be under HPE's scope.

d)

D. None of the above

3.

The customer doesn't have any input on the SIP.

a)

A. True

b)

B. False

4.

When we have an HPE Synergy solution, it is important to ask the customer to fill out the CID form so we can determine the IP addresses that will be used for management.

a)

A. True

b)

B. False

5.

The following are components of the network mapping diagram except for?

a)

A. HPE Solution

b)

B. Type of connection (e.g. fiber channel)

c)

C. Power cord type (e.g. C13-C14)

d)

D. Cable type (e.g. CAT6 cables)

6.

6. Which of the following includes under the three crucial S in selling?

a)

A. Serve

b)

B. Share

c)

C. Solve

d)

D. All of the above

7.

Selling is a ______ game.

a)

A. Mind

b)

B. Heart

c)

C. Soul

d)

D. All of the above

8.

What is the ability of the brain to be rewired and adapt new concepts and create habits that will be beneficial for an individuals change?

a)

A. Neuroplasticity

b)

B. Logic Reasoning

c)

C. Adaptation

d)

D. None of the above

9.

What is the recommended minimum size of font for presentations?

a)

A. 12

b)

B. 20

c)

C. 36

d)

D. 18

10.

(a)   is more important than Intelligence Quotient (IQ)