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Worksheets

Part 3

Total questions: 38

Worksheet time: 38mins

Name
Class
Date
1.

Are opportunity to celebrate progress, set new goals and plan development experiences to help you grow in your current role or prepare for the next step.

(a)  

2.

Is a place to capture the ways in which you want to grow, the things you’re focused on and the help you need.

(a)  

3.

Time to connect with your manager to discuss your performance and your aspirations.

(a)  

4.

Use to capture plan for growth

(a)  

5.

Use to guide performance and development for yourself and others

(a)  

6.

Regular (a)   on your own performance can transform your experiences into learning and growth.

7.

Shifts form owning assigned responsibilities to identifying ways to enhance the Starbucks Experience within the store

(a)  

8.

Shifts from producing high-quality products and experiences for customers to seizing opportunities to teach and motivate others

(a)  

9.

Shifts from upholding our Mission and Values to intentionally role modeling behaviors and standards

(a)  

10.

Intended to support the development of the partner who is advising in their current role and aspires to grow into the next role

(a)  

11.

Shifts from focus on maintaining peer relationship to balancing positional and personal influence to solve problems; is willing to make the hard calls when necessary

(a)  

12.

Shifts from teaching and motivating others to identifying potential and actively encouraging growth in others

(a)  

13.

Shifts from executing the day’s plan to being aware of how today’s actions link to successes and opportunities within the store

(a)  

14.

Shifts from managing change by focusing on compliance to inspiring commitment and ensuring partners have what they need to be successful

(a)  

15.

Shifts from doing and providing solutions based on personal expertise to leading by generating insights to build capability

(a)  

16.

Shifts from planning their time in a highly-regimented way to creating intentional space that allows them to elevate the customer and partner experience

(a)  

17.

Shifts from prioritizing decisions that are in the best interest of the store to making decision that elevate the performance of the District

(a)  

18.

Shifts from a focus on primarily closing standard gaps to creating a sense of urgency for seizing opportunities

(a)  

19.

Shifts from optimizing the performance of individuals to leveraging individual’s strengths and putting them in the right place to make their greatest contribution

(a)  

20.

Shifts from influencing direct team to facilitating collaboration amongst peers and support partners toward an established goal

(a)  

21.

Shifts from short-term decision making to considering a broader perspective across a longer time horizon

(a)  

22.

Is especially important to review this daily when business in flux as your customer purchasing patterns may change frequently

(a)  

23.

You should review this report daily to see what you are selling

(a)  

24.

Tells you the time of day you sold the last unit of a specific food item.

(a)  

25.

Is important because it helps you understand where there are business opportunities and where you should consider increasing your food orders.

(a)  

26.

Are inevitable and are a part of doing business at Starbucks. As a percentage, they vary by food category.

(a)  

27.

Deployment Mindset and Goal

(a)  

28.

__ & __ take full ownership and accountability of district deployment execution

(a)  

29.

Creates plan to address forecasted transaction and operational concerns through labor schedule

(a)  

30.

SM communicates deployment plans by placing the ____ and the ____ in the FOH clipboard

(a)  

31.

On deployment strategy, SLs deploy themselves as a

(a)  

32.

They must constantly

communicate any changes in deployment, most especially when deployment plays change.

(a)  

33.

They execute the Deployment plan through proper deployment and goal setting

(a)  

34.

Constantly role model the right behaviors and correct routine to enable partners to be better at what they do

(a)  

35.

Deploy (a)   to address signal tags and manage cleanliness and stock levels to support the business

36.

Should perform the cycle based on the cycle guide at the back of customer support cycle laminate. They should not break the cycle and hang out at the back bar

(a)  

37.

Must be carefully planned using the LST 8.0

(a)  

38.

This position creates the Starbucks Experience for customers throughout the store by keeping the store organized, clean, and fully stocked with supplies.

(a)