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Vodacom E-centive

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

How can Vodacom consultants track and view their incentives?

a)

Yebo tracker

b)

Hotshots

c)

Success Factors

d)

e-Centive

2.

Vodacom consultants will receive what card that they can buy with?

a)

Gift Card

b)

Debt card

c)

Master Card

d)

Credit card

3.

The E-centive platform is linked to ........ every incentive accumulated .

a)

Account

b)

E-wallet

c)

Cash

d)

Credit

4.

Will consultants earn incentives from all OEM's?

a)

Yes

b)

No

5.

What will send to the OEM during the sales process for incentives.( Multiple answers)

a)

ICCID

b)

Device information

c)

The Package

d)

Agents information and dealer ID

6.

Successful E-centives get paid into the agents?

a)

Savings account

b)

Cellphone account

c)

E-wallet

d)

Credit account

7.

How will consultants know they have earned an incentive ?

a)

Some will call them

b)

They can view and track on the application

c)

OEM's will sms them

d)

The can call 135

8.

What can i do with the E-centive card?

a)

Pay creditors

b)

Withdraw at ATMS

c)

Pay

d)

Transfer

9.

ATM charges are the same at all banks

a)

True

b)

False

10.

Consultants are advised to accumulate their earnings to minimize with drawl charges?

a)

False

b)

True

11.

Which bank do we advice agents to with draw at to avoid extra charges?

a)

ABSA

b)

FNB

c)

BIDVEST

d)

STANDARD BANK

e)

TYMME BANK

12.

The recommended withdrawals per month is ?

a)

20

b)

30

c)

10

d)

5

13.

When should i Cash-out ?

a)

3 Days

b)

2 Days

c)

4 Days

d)

Every day

14.

Adherence to minimal withdrawals and good SPIV management leads to ?

a)

Increased revenue

b)

Increased cost

c)

More incentives

d)

reduced charges

15.

Ecentive support call centre number is ?

a)

082135

b)

0821945

c)

010 880 4737

d)

10111

16.

We all should register on E-centive ?

a)

True

b)

False

17.

Which documents are required for E-centive registration?

a)

RICA

b)

SICA

c)

FICA

d)

POPAI

18.

When escalating agent will create what?

a)

Queries

b)

Tickets

c)

Faults

d)

Remedy

19.

Are you registered with E-centive

a)

Yes

b)

No

20.

Do you need a manager to coach you on how best to utilize E-centive ?

a)

Yes

b)

No