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Professionalism Quiz

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.
Lydia works at a medical facility in which all employees are required to wear white shoes.  Lydia does not agree with the rule.  What should Lydia do?
a)
Comply with the rule and wear appropriate shoes. 
b)
Start a petition
c)
Wear shoes of any color she desires
d)
Quit her job
2.
 Which of the following demonstrates responsibility?
a)
Admitting to a mistake 
b)
Lying about an error 
c)
Procrastinating
d)
Taking extended lunch breaks
3.
When is it acceptable to be dishonest in a professional setting? 
a)
When it benefits the employee 
b)
When it benefits the client 
c)
When it benefits the supervisor 
d)
It is never acceptable to be dishonest.
4.
How should employees behave during interactions with clients and co-workers?
a)
Professionally
b)
Opinionated
c)
Judgmentally 
d)
Disrespectfully
5.
The office manager, Karen, must solve a scheduling problem that affects the entire team.  What should Karen consider before she implements a solution?
a)
Is this the best solution for me?
b)
Is this the best solution for the entire team?
c)
Is this the best solution for the management?
6.
When solving a problem in a group situation, which of the following traits should be demonstrated?
a)
Compromise
b)
Independence
c)
Stubborness
d)
Inflexiblity
7.
Punctuality means which? 
a)
On task 
b)
Proffesional
c)
Happy
d)
On time
8.
Professionalism describes a certain type of _________ in the workplace?
a)
Knowledge
b)
Behavior
c)
Persistance
d)
Drive
9.
Empathetic is a professional or unprofessional trait? 
a)
Professional
b)
Unprofessional 
10.
True or false actions speak louder than words? 
a)
True
b)
False
11.
Showing up late to work is acceptable if it is only 
a)
once a week
b)
once a day
c)
once a month
d)
never acceptable 
12.

What goes in the Top section of the Resume

a)

Purpose

b)

Contact information

c)

Experience

d)

Education

13.

Communication is the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, and feelings.

a)

True

b)

False

14.

Communication is a learned skill.

a)

True

b)

False

15.

Which of these are strong Interviewing Skills (check all that apply):

a)

Punctuality

b)

Casual Language

c)

Enthusiasm

d)

Preparedness