WorksheetsPersistency - Celebration Quiz
Total questions: 20
Worksheet time: 10mins
When will the User reject the transaction at Pre-login stage?
Bank not selected
Customer's bank account is not in the list
Customer wrongly entered the screen
Option B & C both
What is the Limit to pay premium via Wallet?
12,500
12,000
25,000
49,000
How many banks are listed for eMandate via Net Banking?
35
40
37
20
Under which section maturity benefits are exempted?
10 D
10 (10D)
Income Tax
80 C & 10 D
What are the documents required for eMandate?
PAN card
Aadhar card
Debit card
No documents required
What are the key points of nearest Maturity policy life stage?
You are one step away to capitalize the full maturity benefits.
Fulfill your financial goal to a decision taken at the beginning of buying this policy.
This will assure you to get the entire benefits of the policy
All of the Above
ECS policy renewal rate is higher than non ECS policy by xx% points. What is xx?
5%
8%
12%
7%
What should be the next action if the customer forgets to pay the premium?
Explain the Product Benefits
Explain the importance of Insurance.
Explain benefits he/she will be losing
All of the Above
In How many screens the registration process gets completed?
4
3
6
9
What is the target that we have taken for the renewal rates?
93%
95%
92%
90%
Exide Life's ECS hit rate is?
95%
96%
90%
80%
Which customers are eligible to be contacted under Lapse prevention campaign?
High risk High value policy
Low risk High value policy
Both High risk and low risk
High risk low value
How many ECS conversions we had in FY'20-21?
25,000
30,000
40,000
50,000
Can customer make >2 Lac payment via RTGS?
TRUE
FALSE
What is our ECS target for FY'21-22?
200,000+
100,000+
55,000+
90,000+
When is the vendor calling initiated to a customer under Lapse prevention campaign?
T-30
T-35
T-21
T - Day
For how long the link will be active if the customer forgot to complete the details for registration?
2 hours
24 hours
16 hours
48 hours
When will the 1st SMS be triggered to Customer under Lapse prevention campaign?
T-15
T-30
T-21
T-10
Under ECS Outreach campaign, Calls and visits are scheduled for?
All customers
All Non-ECS customers
Customers with high propensity to switch to ECS based on model
None of the above
Which document should be referred for Product Benefits?
Calling Script
Policy Life Stage
Product Flash Card
Product Brochure
