WorksheetsDay 4 - Credit Management Upskilling Quiz
Total questions: 10
Worksheet time: 4mins
If a customer was granted a "Debt Waiver", does that mean that the customer is no longer liable for the debt?
Yes
No
Panthera Finance is an example of a ____________?
Debt Buyer
Outside Collection Agency
Dun & Bradstreet Australia and Mendelsons Lawyers are examples of ________?
Outside Collections Agency
Debt Buyers
Suppliers must undertake a Credit Assessment before providing a Post-Paid Service to a customer, and explain the financial implications of the provision of that Post-Paid Service to a Customer or their Guarantor. This pertains to which Credit Reporting Obligation?
Application of Service
Payments
Debt Collection
Suppliers must have a Financial Hardship policy and ensure that it is easy for Customers to find and access; or that Suppliers must advise Customers of the policy if they have identified that the Customer may be experiencing Financial Hardship. This pertains to which Credit Reporting Obligation?
Financial Hardship Policy
Debt Collection
Credit Assessment
Which is an example of a Credit Management Treatment?
Credit Risk Flagging
Fraud Flagging
Service Barring
__________ is the term that we use when a Consumer customer declares financial incapacity.
Bankruptcy
Insolvency
__________ is the term that we use when a Business customer declares financial incapacity.
Insolvency
Bankruptcy
What does PACC stands for?
Post Activation Credit Check
Pre Activation Credit Check
What does ICE stands for?
Insolvency Centre of Excellence
International Centre of Excellence
