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HELE 5 - Products and Services

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

A product is defined as...

a)

the act of doing work for someone

b)

a thing produced by labour or effort

c)

a transaction with no physical goods

2.

Which of the following does not define a service?

a)

it is a system that provides the public with something it needs

b)

it needs someone's skills and expertise

c)

it is the production of tangible items

3.

Which of these is considered a product?

a)

beauty parlour

b)

smartphone

c)

car repair shop

4.

Which of the following is a service?

a)

shopping mall

b)

appliance store

c)

airlines

5.

A hotel room is classified as...

a)

a type of personal space

b)

a type of food

c)

a type of accommodation

6.

Consumable goods are durable goods that will last for a long time.

a)

TRUE

b)

FALSE

7.

A business that can either be selling time and expertise, such as professionals, is called a service business.

a)

TRUE

b)

FALSE

8.

Which of these are consumable goods?

a)

shoes

b)

bread

c)

furniture

9.

These are non-consumable goods...

a)

shampoo and lotion

b)

TV and electric fan

c)

fruits and vegetables

10.

Which of these intangible products are rendered by doctors, teachers, consultants, architects, etc.?

a)

rental goods service

b)

owned goods service

c)

non-goods service

11.

Which of the following is NOT a characteristic of services?

a)

Tangible

b)

Perishable

c)

Inseparable

12.

The following are current and trendy products and services today except...

a)

Computers and gadgets

b)

Organic and healthy food

c)

Souvenir items

13.

Food-related businesses should be made their products unique and special due to competition.

a)

TRUE

b)

FALSE

14.

Which of these are the criteria needed before starting a business? (requires many answers)

a)

Time

b)

Profitability

c)

Availability of raw materials

d)

Knowledge of the business

15.

Who will benefit if you have a restaurant or cafeteria business? (many answers)

a)

Employees

b)

Students

c)

Office workers

d)

Drivers