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QM ISO - Q3 Activity

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

Which is not part of Henkel's Strategic Priorities?

a)

Sustainability

b)

Lead in ESG

c)

Be lean, fast and simple

2.

Employees should know QM & ISO information based on these 3 levels of knowledge

a)

state, know, find

b)

state, explain, find

c)

state, explain, navigate

3.

Which is NOT a focus area of Henkel strategic framework, 'Purposeful Growth?'

a)

Sustainability

b)

Increase Agility

c)

Future-ready Operating Model

4.

What are the documents found in Signavio?

a)

Process Card, Process Control, SLA

b)

Documentation Card, Process Documentation, SLA

c)

Process Card, Process Documentation, SLA

5.

Where is Job Description stored?

a)

Local Sharepoint

b)

Global Sharepoint

c)

MS Teams

6.

Provides information regarding the team’s performance in terms of certain metrics, i.e., Speed, Quality and Value or Cost

a)

MOM

b)

SLA

c)

KPI

7.

Used to evaluate if all processed requests are correct/ with defect

a)

CCA

b)

Risk Analysis

c)

Test of Controls

8.

Tool that provides the organizational structure within Henkel

a)

Signavio

b)

VISO

c)

MS Teams

9.

Where GBS+ Quality Management Policy & Goals is stored or explained?

a)

Local Sharepoint

b)

Global Sharepoint

c)

MS Teams

10.

What are the 4 basic principles of ISO & QMS?

a)

Plan, Do, Check, Act

b)

Plan, Develop, Check, Act

c)

Prepare, Develop, Check, Act