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WorksheetsQ2 Accenture Academy - Individual Quiz
Total questions: 15
Worksheet time: 9mins
There are 4 type of communication styles below, except…
Supportive
Emotive
Directive
Communicative
Being cooperative, patient, and attentive is characteristic of … communication style
Supportive
Emotive
Directive
Communicative
Below is characteristic of Emotive Communication Styles …
Sociable, spontaneous, stimulating, someone who wants to be liked
Aggressive, impatient, demanding & typically a strong decision maker
Preoccupied or questioning, industrious
Cooperative, patient, and attentive
Below is option typically to handle crucial conversation:
Avoid and change conversation
Face them and handle them poorly
Face them and handle them well
Small talk
Below is aspect approach to be considered for conversation to handle each type of communicator styles:
Match your listener tendency
Manage your etos
Frame
Validate & Add Color
Speak to dominate conversation
Defining the process flow requires collecting all data related to the process from start to finish. This data includes:
What roles are involved
The required inputs
The time, cost, and quality parameters
What communication must occur
In improving process flow before we begin to identify and target the key areas for improvement, what step we should do?
Defining the process flow by creating a map
Analyzing root cause
Create implementation plan
Create improvement action
Below five tools that can help improve your business process flows, except:
Value stream mapping
Cycle Time Calculation
Physical layout improvement
Baselining and comparison
Creating balanced processes (or load leveling)
Balanced work processes are also known as...
Load Leveling
5 Why Analysis
PDCA
Workload Analysis
Below is objective of conduct pilot project before implementation, except:
Obtaining qualitative feedback from process participants
Obtaining quantitative data to determine if success metrics are met
Recognizing conduct a training class is a must
Making additional improvements to the solution
At the first time, the term Industry 4.0 originated by The German Federal Ministry of Education around …
2011
2012
2013
2014
The era which brought us the steam engine, advances in the coal mining industry, and railroad expansion is phase of …
Industry 1.0
Industry 2.0
Industry 3.0
Industry 4.0
Within the end-to-end digital innovation process, three types of digital capabilities must exist and operate continuously and simultaneously. These digital capabilities are:
Innovation outposts
Digital labs or studios
The digital factory itself
Internet of things
4 categories of Digitals Factory enabler are below, except:
Analytics, intelligent automation, and control
Advanced technologies
Extra cost/ Capital expenditures
Talent development and learning
In addition to the technical complications that come with the digital factory environment, there are also nontechnical factors that come into play. These factors include:
Organizational alignment
Business process reengineering
Skills gaps
