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WorksheetsOverview of E-Banking
Total questions: 15
Worksheet time: 8mins
To use an online bank account you will need access to...
An ATM
The high street branch
A mobile phone
The Internet
ATM stand for.....
Assisted Training Machine
Automated Teller Machine
Assisted Transfer Machine
Automatic Teller Machine
All your personal information is stored in the online banking product?
TRUE
FALSE
E-banking allows 24 hour access to bank accounts.
TRUE
FALSE
You can deposit money at an ATM.
TRUE
FALSE
Indicate the non-benefit of e-banking
Fast transaction
Better customer service
Safer transactions
Increase sales opportunities
Indicate non-restrictive factors of e-banking
Safety issue
The unity of hardware and software
Culture of Internet users
Traditional shopping habits
Which factor has the most direct impact on the development of e-banking?
People's perception
Legal basis
E-commerce development policy
E-commerce training programs
Which of the following factors is most important to the development of e-banking?
Information technology
Human Resources
Legal and economic environment
Political and social environment
What is the financial institution that offers payment cards to individual customers called?
Acquiring bank
Credit card association
Processor
Issuing bank
What features does E-Banking (Internet Banking/Mobile Banking) provide?
Credit card payment
Transfer transactions inside and outside the bank
Bill payment: Electricity, water, ADSL, TV,…
All answers are correct
What are Smart Cards used for?
Nothing to do
Perform transactions at ATM
Withdraw money directly at the bank
Virtual life
Benefits that E-Banking services (Internet Banking/Mobile Banking) bring to customers?
Make transactions with the Bank 24/7, anytime, anywhere
Save time, save costs, and enjoy many preferential fees and interest compared to over-the-counter transactions
Effective financial and investment management - Safe, secure information, easy to use, simple operation
All answers are correct
How many products does E-Banking have?
2
3
4
5
Customers only need a phone/computer connected to the internet to be able to use E-Banking services anytime, anywhere, anywhere and at any time.
TRUE
FALSE
